The fight didn’t happen because I was rerouted to Trinidad as previously explained.
Old and out of date plane, it seem like every time I fly with united there’s and issue. We were delayed,
Why is it that United flights from Newark are constantly delayed? Newark is a United hub!!!!!
Flight attendant gave incorrect information and no immigration/customs forms!
The negative was the wait at the airport coming back. I checked my bags in, an hour before boarding and I get the notification that my flight was delayed. Rather had gotten the notification while I was at the hotel. Then it was delayed 3 x’s. Ugh!
The plane was clean. The staff was excellent. The flight attendants were very good. Enjoyable flight. Overall. The seats in the back are too small but, will always be.
This was a 5 hour flight with no entertainment and with a snack being provided (pretzels and fruit bar), which are both high in carbs and sugar. Nuts would have been a better choice.
Pleasant service from the crew. Arrived early. Efficient boarding and deplaning. Great job!
The next flight, Frankfurt to Washington, was the slowest most disorganized boarding and due to that flight was 3m min late and people missed connections
I found that it seems that the space for personal bags or luggage is not enough( the cabinets for personal bags or luggage over the seats) .
Everything related to this flight except the flight time could have been better. This is not the first though that Rouge has disappointed with poor show! Bad crew adds to the agony! Cant help it because of lack of options from YXE!
Plane was smooth. More of a YVR issue, but the gate at departure was JAM PACKED with people and departing flights. Literally standing room only around the gates... This should be staggered or spread out better. Other than that, the flight was fine.
The flight was terribly cold with no blankets available, not even any to purchase. They charge you for earphones and for food though they provide pretzels or a cookie with refreshments. The seat was very thin and generally uncomfortable. I would not use them again though the crew were very nice.
Overall, a good experience. The crew were not as friendly/helpful on my flight from Toronto to Nashville, but they were nice enough. I asked for a coffee about 45 min before landing, the flight attendant acted put out at the request.. apparently, they forgot about it and when I asked again they said it was too late. It was the only thing I asked for on the flight. Needless to say, it bugged me.
The flight attendants were lovely - very warm and kind. Really appreciated it.
To receive in the morning an email and a sms that the flight has been changed at the last minute the flight from 14:00 Paris Montreal (arrive at 15:45 )to the flight of 12:00 Paris Toronto ., than Toronto Montreal arrive at 21:00 . It couldn’t be worse to be able to change for 2 hours ahead !!! And meanwhile changing the flight from direct flight to indirect flight it s not respectful at all !!!!
The plane doesn't have any screens, so it was impossible to watch a movie
It was all great! Everyone was pleasant and cheerful! I was happy to find that the seatbelt fit me....I found last year on another non-Air Canada small plane that I had to request a seatbelt extender and, as a fairly 'normal' menopausal woman who is definitely medically 'obese' and yet not unusually overweight, having to ask for a seatbelt extender was very uncomfortable. I was happy that Jazz, being also a smaller plane with smaller seats, that I did not need to deal with the discomfort and embarrassment because the seatbelt did fit me! I am grateful as even though this seems like a small thing, it has had an impact on me and I've since chosen not to go with that other carrier. I'm sure that Jazz personnel would have been very polite in accommodating me if it had been necessary, just as the other airline's stewards were, however it's in the 'not having to ask' that I have felt much more welcomed and taken care of. Thank you Jazz.
Problem with operation of on board entertainment computer. Failed about 1 /2 hour into the flight. Rebooting failed to restore.
I book my air canada flight and i am an aeroplan card holder however I was required to pay for my first check-in bag. Terrible experience
There was no legroom whatsoever to the point where my wife dropped her phone and was unable to retrieve it as she couldn’t move. The sound system for the entertainment had a broken socket so was effectively out of action as it just crackled. Just dreadful, I will actively avoid BA in the future
I liked having access to all the Harry Potter movies and the food was good. The staff was also excellent. The pillows and blankets could’ve been better as mine had stains when I arrived
Courteous and warm. Good experience while traveling back with an infant.
Less than average, low level of shared required information needed during the transfer from airport to another, also the used team during boarding In Indianapolis station is Not Professional
The flight was okay, but legroom was tight for me and I’m only average height, although at 30” legroom is comparable with most other airlines. Not much room in the aisle either making the trek to and from the toilet difficult with passengers standing in the aisle. On the whole, it’s probably on a par with budget airlines and the ticket process extremely competitive.
My flight was late. We stayed in aircraft one hour 😩
The seats were uncomfy and the food tasteless, crew clueless
Flight attendant kept banging her cart into my aisle seat. Hard. Couldn’t lean seat back. Should be warned of limitations when booking seat
I will travel by BA only in future also. Only suggestion is they should give aisle seat in front near washroom for senior citizens
Flight was fine but diverted to a different airport. I was also assigned a seat that I wasn’t allowed to change during the check in process, which was odd.
