Liked the hospitality . The ight took us 6 hrs to get from fort myers to ewr.
The fight didn’t happen because I was rerouted to Trinidad as previously explained.
Why is it that United flights from Newark are constantly delayed? Newark is a United hub!!!!!
horrible website for checking in- no option just to write the passport number; ludicrous
Flight attendant gave incorrect information and no immigration/customs forms!
The negative was the wait at the airport coming back. I checked my bags in, an hour before boarding and I get the notification that my flight was delayed. Rather had gotten the notification while I was at the hotel. Then it was delayed 3 x’s. Ugh!
The plane was clean. The staff was excellent. The flight attendants were very good. Enjoyable flight. Overall. The seats in the back are too small but, will always be.
Late out of the gate, late to takeoff. No screens on plane. Uncomfortable window seat.
Pleasant service from the crew. Arrived early. Efficient boarding and deplaning. Great job!
Checked my bag despite paid the seat upgrade and there was plenty of space available in the overhead bin.
They oversold and down graded me from Premium economy to coach. 75-pound compensation is insufficient if you chose a particular class. I get dehydrated and severe Charley Horse cramps. I requested a bottle of water, even half even less… but no- “We are only allowed to give water by the glass. Nonsense. Lastly, their planes now have a fixed barrier between seats. So even if your entire row is empty, you are confined to just your space. Lastly, London now requires a transit visa for $30 for US citizens. Never travel through London again
There was no legroom whatsoever to the point where my wife dropped her phone and was unable to retrieve it as she couldn’t move. The sound system for the entertainment had a broken socket so was effectively out of action as it just crackled. Just dreadful, I will actively avoid BA in the future
I like Cityflyer as a semi-stand alone part of BA but I dislike mainstream BA thoroughly. A budget airline with budget service but with normal flag carrier prices.
I liked having access to all the Harry Potter movies and the food was good. The staff was also excellent. The pillows and blankets could’ve been better as mine had stains when I arrived
Courteous and warm. Good experience while traveling back with an infant.
Flight got diverted because of an emergency and the crew were fantastic and probably saved that passenger’s life. While in emergency landing some measures could have been taken to prevent additional delays. In general not great experience with BA. I used to fly BA years ago all the time, very disappointed by the whole experience, seats were tight, bathrooms tight.
No land services during boarding, specially while moving from terminal to another
The seats were uncomfy and the food tasteless, crew clueless
Flight attendant kept banging her cart into my aisle seat. Hard. Couldn’t lean seat back. Should be warned of limitations when booking seat
Seats small and uncomfortable (too firm). Boarding process is queue to queue. Food unexciting - and they run out of options very quickly.
