Low season | August |
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High season | June |
Cheapest flight | AED 2,428 |
We were delayed because of ground crew, not because the plane wasn’t ready to go. The food was better than usual!
We were delayed because of ground crew, not because the plane wasn’t ready to go. The food was better than usual!
The entertainment would not work. The comfort of the seats leaves something to be desired, pretty uncomfortable.
Did not have enough time from Venice seaport at Ravenna to get to Venice airport in order to make the scheduled flights. Need to have at least 3+ hours from ship docking to airport.
Good plane, crew, and flight. Boarding was a bit chaotic. Bathrooms were unacceptable. United DESPERATELY needs a new terminal at IAD.
The flight from Cleveland to Newark was great. The connecting flight wasn’t so good.
This was a short flight with no food. The attendants were great but the comfort was poor: just to cramped. The flight from Denver to Frankfort was excellent! Seating was roomier, food was good, service was good. This was a great experience.
Awful, rude staff. Their abrasive comments are unnecessary. Most seek a frictionless experience and will cooperate if you ask. Additional childish bullying of customers is not acceptable or tolerated. We had the same problem with our departure flight. We will never fly United again.
Very poor the plane itself was really old, slight smell that couldn’t be named. I didn’t even get a boarding pass UNTIL AFTER clearing security! Even then, they said when I get to my connected flight I’ll get my 2nd boarding pass there! A bit ridiculous!
Calgary desperately needs a star alliance lounge in the transborder area for United.
Brutal as can be … delayed by 24 hours then delayed and hour on the tarmac then delayed three hours in Chicago, screaming child behind me kicking the seat for the better part of 10 hours… couldn’t be worse
Not being stuck in the middle seat between strangers but that’s not the airlines fault
One particular crew member wasn't helpful in the cabin .
3 hr delay. No water given while on the plane for 3hrs.
The seats of the Boeing 787-10 Dreamliner were ridiculously uncomfortable. I was on 10 flights during this vacation and this plane was super uncomfortable both times I was on one whereas all of the others were perfectly fine. Additionally, these planes do not have any air vents that passengers can control, the climate is entirely controlled by the crew which made for an extremely uncomfortable temperature for the duration. The flight attendants tried to make everyone happy with the temperature but several people you could tell were excessively warm and just wanted a bit of airflow.
Seats small and uncomfortable (too firm). Boarding process is queue to queue. Food unexciting - and they run out of options very quickly.
Great staff, very personable, attentive. We had a spare seat next to us so that helped
The crew was great, the food was great, the seats were torture. I just could not get comfortable. Too narrow, too close to the seat in front. I felt guilty about reclining my seat and resisted but the people in front of me did not feel the same way. I thought both coming and going that the discomfort would conceivably be enough to prevent me from going abroad in the future. Will it? I'm not sure - but it will definitely be a factor in my choice of travel.
Berlin airport one of the most inefficient we have ever encountered. We are in our 70’s and we were on our feet 1.5 hours and traveled 4800 steps )2 miles) just to get to our remote gate and security detours.thank god we were there 3 hours before our flight
Overall American Airlines are good. For a long haul flight I would have appreciated if they had offered water durning the flight, as they don't provide individual water bottles. I applaud their recycling efforts onboard.
Unreliable for flight to and from Paris - taken 6 flights this year and delayed on the way back every single time - very frustrating. And to top it all up - baggage delays are horrendous