Overall, it was a good experience. Boarding was good and there was plenty of overhead bin space for everyone’s carryons (even when we boarded toward the end). Only improvement would be to offer trash service more regularly.
Seats are smaller and harder than other airlines we have travels with. Food was edible but no good. The sandwich was the only thing I would eat again. They did have a lot of movies to watch.
I was not aware that I have to pay for the checked bag on the return flight. It was included in the price when I bought the ticket
We were delayed because of ground crew, not because the plane wasn’t ready to go. The food was better than usual!
A three (3) hour flight should have meal service in First Class, not just potato chips!
The entertainment would not work. The comfort of the seats leaves something to be desired, pretty uncomfortable.
The crew and flight was amazing. I haven't flown United in years but plan to switch to you being my main airline
The plane used to go to Chicago was a bit outdated and needed a refresh
Short and everyone communicated with me about the changes every step of the way.
The departure was delayed by 1 hour. The seat was comfortable and selection of entertainment is very good.
Good overall flight. Excellent crew. Food options could be improved.
The trip had a 19 hour layover, and no hotel accommodation was provided. This a shame for an airline to do to their customers. I will not only stop flying with Turkish Airlines, I will make sure anyone I know avoid Turkish Airlines because of how lousy their layover system is.
Their weakness is in boarding. Business class rarely boards first and there are no announcements explaining delays, so customers are always left waiting and wondering why boarding has paused.
The flight was delayed so connection was missed. In Istanbul we were taken to a hotel and no one in the hotel knew so we had to wait hours in the lobby of the hotel while the airline and hotel coordinated. The airline staff is rude at times
Absolutely horrible experience. It's an overnight flight for over 5 hours and business class does not have beds!!!!! I had a slightly bigger than economy class seat that was broken and not even reclining correctly. I should get a refund for this flight as they changed the aircraft to a small one and that is not what I paid the business class price for!
Internet connection was very weak, did not connect at all. Seat comfort was poor, buttons didn't work properly. Overall not impressed in business class.
I really didn’t like much. A lot of things can be better beginning with crew to seats and food is awful as well.
Everything needs improvement. Old plane, bad interior, business class seats don't function easily / properly, food is awful, chicken / fish were tough & hard, couldn't eat. Avoid Turkish Airlines.
It was very good and it was not my first time I always take Turkish air line for my travels
I did not have a good experience from the first point of contact to the check in person to boarding and the comfort of the seats. I would not travel on Turkish again. I will let my family and friends know about my experience which was not a pleasant one.
Courteous and warm. Good experience while traveling back with an infant.
The seats are incredibly uncomfortable. My luggage didn't make it on the flight from London to Nashville.
They lost my special meal request and tried to tell me I didn't request it. I had the proof. Then they tried to get me to eat food I can't eat. No apologies
Economy extremely cramped. Dinner was not good. Breakfast was quite good. Crew was excellent.
Comfortable, pleasant staff, quiet, good entertainment, food, drinks. Better than American (flight back) when we were crammed in and staff sometimes indifferent.
old seat need to go! outdated and uncomfortable. I waited 40 minutes for my bag
the old seats really need to go. they are not comfortable and outdated by many years. I waited over 40 minutes for my bag, unacceptable!
Horrible food and uncomfortable plane. One toilet was out of service.
Food was pretty good and crew did ok. Boarding was a disaster. Seats and leg room were not conducive to a comfortable flight, especially if you are 6’3” and have the person in front of you leaning their chair all the way back for 9 hours and your are told they are allowed to do that.
I gave a very poor review for th flight over (Pitt to London) due to terrible seat comfort. Different plane on the way back and it was much better. The flight was delayed over an hour taking off but only landed about 15 minutes late.
