UA28 was good service and meals. UA is upgraded, I would like to book for next flight by UA Thanks Liao
EVen warmer in the plane it think it was 24+ degrees
Plane was was better than th YVR to ORD flight but was a fraction of the distance. Fly your better planes on longer distance flights.
Flight crew was amazing! I don't like that the Polaris seats are side-by-side.
We appreciated the friendly, efficient, and professional flight attendants. A wider selection of hot foods would be nice.
Smoothly flight, pleasant flight attendants. I wish there were better food choices.
Did not have enough time from Venice seaport at Ravenna to get to Venice airport in order to make the scheduled flights. Need to have at least 3+ hours from ship docking to airport.
Delayed by 2.5hrs any longer and they would’ve had to honour their own policy for breaking their own rules and regs. Not cool, especially when I have an infant child that needs to stay on a routine and they get schedules.
It was so uncomfortable for 14 straight hours it was torture
My connecting gate in .Chicago was across the aisle from my arriving gate. Otherwise I would not have made my connection. So that was very fortunate.
There was no legroom whatsoever to the point where my wife dropped her phone and was unable to retrieve it as she couldn’t move. The sound system for the entertainment had a broken socket so was effectively out of action as it just crackled. Just dreadful, I will actively avoid BA in the future
Gate closed way too early - over 1 hour before departure. Put onto next flight. Ticket had been changed without notifying us.
I liked having access to all the Harry Potter movies and the food was good. The staff was also excellent. The pillows and blankets could’ve been better as mine had stains when I arrived
5 days later I have not yet received my luggage so terrible and unacceptable
everything on the flight was a great experience except the food could have been better!
Flights were on time. Crew was courteous. Food was much better than I expected. Heathrow is a good transit hub - great selection at the duty free.
They lost my baggage and still waiting an update when I can receive it
Excellent except for checking in at Madrid Airport. Waited in line for over an hour and a half. Not enough ticket agents available and they were moving those with earlier flight times up in order to get them through. People were not happy. Staff did their best to explain, but just not enough to meet the need.
Comfortable, pleasant staff, quiet, good entertainment, food, drinks. Better than American (flight back) when we were crammed in and staff sometimes indifferent.
The least comfortable business class seat I have encountered for a while - very very firm when reclined making sleeping difficult. Cost cutting is visible everywhere - no offer to refill drinks (the wines were not good - so no real issue there :) ) Just not worth what BA charge
