Food and flight attendents with positive dispositions and friendly behavior, more professional attitudes
UA28 was good service and meals. UA is upgraded, I would like to book for next flight by UA Thanks Liao
Liked nothing. As per previous segment it was delay delay delay.
Food is terrible. Flight is outdated and seats are not comfy.
The flying experience was great. The flight was on time with no boarding issues during a peak travel period. The short cut baggage drop and process was not smooth and efficient at Dulles.
Plane was was better than th YVR to ORD flight but was a fraction of the distance. Fly your better planes on longer distance flights.
Smoothly flight, pleasant flight attendants. I wish there were better food choices.
Was realllly smooth. It was delayed but we were well informed.
Checked my bag despite paid the seat upgrade and there was plenty of space available in the overhead bin.
My connecting gate in .Chicago was across the aisle from my arriving gate. Otherwise I would not have made my connection. So that was very fortunate.
Changed flight terminals/gates twice. The staff and hospitality was good.
Very dated plane. Seat was firm and uncomfortable. Entertainment system almost laughably outdated. Poor audio. Picture was always too dark.
There was no legroom whatsoever to the point where my wife dropped her phone and was unable to retrieve it as she couldn’t move. The sound system for the entertainment had a broken socket so was effectively out of action as it just crackled. Just dreadful, I will actively avoid BA in the future
Gate closed way too early - over 1 hour before departure. Put onto next flight. Ticket had been changed without notifying us.
I liked having access to all the Harry Potter movies and the food was good. The staff was also excellent. The pillows and blankets could’ve been better as mine had stains when I arrived
everything on the flight was a great experience except the food could have been better!
They lost my baggage and still waiting an update when I can receive it
The least comfortable business class seat I have encountered for a while - very very firm when reclined making sleeping difficult. Cost cutting is visible everywhere - no offer to refill drinks (the wines were not good - so no real issue there :) ) Just not worth what BA charge
If I have to decide again definitely I will pick another Airline…..British Airways NO MORE.
Could have done with a 2nd round of drinks even if it was only to distribute bottled water
