Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
Doha airport is huge , takes long time to reach gate .
Moved seats, didn't accommodate requests to change seats even though other seats were available.
Do not overbook flights and kick out confirmed ticketed passengers :-(
Noice cancelling headphones would be better since it’s a crowded plane And kids behaviors are unavoidable
Being a platinum member, no attention given. No towel or tissue provided.
Besides the flight cancellation, everything else was prefect. Kudos to Malaysian Airlines.
No towels or tissue and chocolate and mint provided before arrival
Just happy I flew Qatar Airways awesome no wonder they are #1 in the world right now! The food was just delicious, very courteous, professional crew.
Gate got changed about 4 times. Very confusing and very crowded. If you don’t have wifi to help get updates, you can be in deep trouble.
My flight was delayed. They boarded us, then no sooner were we on the plane, they made us get off again and wait another 45 minutes before doing it all over again.
Seats are smaller and harder than other airlines we have travels with. Food was edible but no good. The sandwich was the only thing I would eat again. They did have a lot of movies to watch.
I was not aware that I have to pay for the checked bag on the return flight. It was included in the price when I bought the ticket
We were delayed because of ground crew, not because the plane wasn’t ready to go. The food was better than usual!
A three (3) hour flight should have meal service in First Class, not just potato chips!
The entertainment would not work. The comfort of the seats leaves something to be desired, pretty uncomfortable.
The crew and flight was amazing. I haven't flown United in years but plan to switch to you being my main airline
The incoming flight was delayed so boarding didn’t happen on time. Upon landing in Munich, we couldn't pull up to a gate so we had to disembark on the tarmac and be bussed to the main terminal. This caused a mad rush for me and others who were making connecting flights to get to our new gates, and my bag didn’t get over to the new plane in time.
The plane used to go to Chicago was a bit outdated and needed a refresh
The speakers were way too loud. Music was played during boarding too. This noise could've been avoided.
Flight was great, no plug in for charging and no inflight entertainment.
Overall the new aircraft’s is good and crew is good. Just overall airline policies and process needs to be better.
The pillow are always a little less than desired in terms of comfort. Really need to bring my own “neck ring” pillow for international flights. People should also be instructed to leave the window covers closed once in the air and until 30 minutes before landing.
Solid value in general for economy traveler's, tho the quality of the food and general presentation could do with improvement.
Flight was delayed over one hour because there was no pilot
Flight attendants were delightful, smiling, anticipating needs, and overall excellent. Pilots kept us informed and made 1 of the best soft landings!
Boarding was particularly poorly done with disregard for courtesy, professionalism, and efficiency. Think mid 70’s bus station.
Worst experience ever! Will NEVER use Kayak or Air Canada again!
when I arrived at the check in counter of Air Canada, they said they dont have the flight number on their system. Lots of typing and I was told its a code share with Delta and need to check in with them. Arrived at the Delta check in and the guy was.... slower than slow. Wiped his key board, loaded the printers, asked where I was going, where I was staying, how long for, do I have an ESTA, what do I have in my luggage. At the slowest pace possible, whilst cleaning his glasses. Finally he has no more questions and prints the boarding pass and here things get interesting. Oh he says, I am surprised they are letting you on the flight? How do you mean? Well its 55 minutes before take off and they usually shut the gate 60 minutes before take off. I checked afterwards, I was talking to him for 12 minutes. Its as if he was delaying my check in on purpose....
The seats are incredibly uncomfortable. My luggage didn't make it on the flight from London to Nashville.
Economy extremely cramped. Dinner was not good. Breakfast was quite good. Crew was excellent.
Comfortable, pleasant staff, quiet, good entertainment, food, drinks. Better than American (flight back) when we were crammed in and staff sometimes indifferent.
old seat need to go! outdated and uncomfortable. I waited 40 minutes for my bag
the old seats really need to go. they are not comfortable and outdated by many years. I waited over 40 minutes for my bag, unacceptable!
Horrible food and uncomfortable plane. One toilet was out of service.
Food was pretty good and crew did ok. Boarding was a disaster. Seats and leg room were not conducive to a comfortable flight, especially if you are 6’3” and have the person in front of you leaning their chair all the way back for 9 hours and your are told they are allowed to do that.
I gave a very poor review for th flight over (Pitt to London) due to terrible seat comfort. Different plane on the way back and it was much better. The flight was delayed over an hour taking off but only landed about 15 minutes late.
Overall a good experience. Heathrow was quite crowded and we did not knew the boarding gate just very late. Kayak sent a message with the gate number, but BA no and also it was not shown in the airport screens. so I had to wait until BA offered the gate number, as a result we didn’t have time to eat because we didn’t know how dar were we from the gate..
I asked for assistance for my mobility issues. It took over 45 min to find someone to take me to the security. then I was deposited at the lounge and I was supposed to be picked up. No one came. I almost missed the flight. There was no offer of extra water, snacks or anything on the flight. Food was OK given that I am gluten and diary free. Seats were uncomfortable and very little stow away space.
