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4 locations in Lazy Brook / Timbergrove
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6.8 Okay
Anonymous, Aug 2020
Cons:
When we had a car problem it took 2.5 hours and 6 employees on six different calls, 2 different locations because we were sent to one that he no cars- all to get a new rental car. Very frustrating.2.0 Poor
Anonymous, Nov 2019
Pros:
Nothing. Kayak sent me to an address that enterprise no longer exists. So I was stranded without a car. Had to UberCons:
Actually getting my car per my reservation. The location for pick up no longer exists2 locations in Lazy Brook / Timbergrove
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2.0 Poor
Anonymous, Sep 2023
Premium SUV
10.0 Wonderful
Anonymous, Mar 2023
Full-size
3.9 Poor
Anonymous, Sep 2021
2 locations in Lazy Brook / Timbergrove
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6.0 Okay
Anonymous, Apr 2021
Pros:
STAFF WAS FRIENDLYCons:
THE CIGARETTE LIGHTER PLUGS DID NOT WORK IN THE VEHICLE I RENTED. I COULD NOT CHARGE MY PHONE AND USED THE VEHICLE FOR TRAVEL AND MY PHONE RAN OUT OF BATTERY BECAUSE OF IT10.0 Wonderful
Leonel, Aug 2021
One location in Lazy Brook / Timbergrove
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2.0 Poor
Carol, Oct 2021
8.0 Very Good
Anonymous, Apr 2021
Cons:
They have absolutely no instructions at Houston Airport (AIH) nor an email on how to drop-off the car for after hours drop-off. So tricky and confusing.2.0 Poor
Anonymous, Apr 2021
Cons:
There were no cars available even though I had a reservation brutal4.0 Mediocre
Anonymous, Dec 2020
Pros:
I had a reservation with Hertz 11/24/20- received a call that same day few hours before my pickup time and they informed that Priceline/ kayak over booked and had no vans. I didn’t like nothing about this Bc the day before I called them asking about the reservation and they said it was ready for me to pick up. Poor service and failed on my vacationsCons:
Call your customers 2 days prior if you can’t accommodate. According to their CS team in which is cordial and better than Priceline/ kayak they are third party service providers and get reservations lists that same day of the pickup.10.0 Wonderful
Lynn, Dec 2020
Pros:
Fairly helpful staff and the car was clean. Drop off was easy . . . needed to call to get a time set from noon to 8a for the pickup. Noon seemed the default in the systme, but to me it should have been at 8a w/o having to call corporate to have the p/u time at 8a.Cons:
All things considered it was good service for the cost. We would book Hertz again. The Pacifica was a smooth riding car and roomy.10.0 Wonderful
Anonymous, Feb 2020
Pros:
Staff is quick and professional. They respect your time.One location in Lazy Brook / Timbergrove
One location in Lazy Brook / Timbergrove
Yes. Based on our information, BUDGET in Denver Harbor / Port Houston is the cheapest car hire location in Houston. It is located at 7714 Airport Boulevard.
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