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I did not get my baggage at my final destination..poor coordination with connecting flights with partner airlines (Saudi airways). Also the food was very mediocre.

Boarding was a disaster being moved by Air France by bus to the plane. The plane should have been at the right gate.

They lost my baggage and I still have not got it back. Disgrace

They lost my lauggage and I STILL HAVE NOT RECEIVED IT. NO ONE IS HELPING! PLEASE HELP FIND MY LOST LAUGGAGE

Extremely poor. First - and oddly enough, Air France denied access to the Business Class lounge at CDG to all of us - although we were all flying Business Class. It is amazing that an airline denies lounge access to its passengers flying on business and paying several thousand dollars each ticket. Second, the food on Business Class on absolutely horrible. Air France must have made an effort to prepare bad tasting dishes (not even the ice cream was good). Third, the cabin temperature was too hot and although we complained many times, it never got cooler.

A disaster. Air France is a real joke. They overcharge us customers for absolutely nothing. Service was very poor, food was mediocre, entertainment non existent, etc. We paid thousands of dollars for our business class tickets and then we were told in Paris we could not access its lounge. Really Air France ? Congratulations on irritating your customers to the sky high level and ensuring we will do everything in our power to discourage others to travel with you.

They again did not offer any functioning WiFi in the transatlantic crossing.

The first half from DC to Paris was very good and the staff were very helpful and humble BUT flight from Paris to Mumbai was sad. 1) it was packed. 2) no space on head compartment 3) crews were unresponsive to the calls 4) one crew member literally banged the bottle of water after giving me glass of water. A little water splashed on me and she was unapologetic 5) with so many hours of flight, little leg space should be taken care else don’t fill your airline till brim which affects your crew and they remove anger on us. 6) huge line for washrooms. 7) 2nd half journey was pathetic

Forty five minutes late for departure. Staff were pleasant. Food was adequate but not outstanding. Entertainment system was very good, as it usually is on Air France.

Good. Food items are ok but not really healthy (no protein for the vegetarian option, just a total of 2 gr total) so not fulfilling. Also, no airline is educating passengers to behave and have common sense: let the one sitting by the window pass first, leave toilets clean after use, etc. Humanity is just getting rude and more disgusting by the day and without education or enforced common sense no

Flight was great my baggage was on time everywhere but my bags had been handled ruff cause they got damaged.

Overall good flight. The pilots were excellent. It was a nice flight, but the seats were a little uncomfortable.

Booked a united Air flight with option to pick seat , then found out was on an Air Canada flight with assigned seat , then they wanted a several dollar charge for some 25 cent value entertainment listening ear device

The free snack options are pretty pitiful for a 2.40h flight.

Basics were there, but a 5:15 flight with almost no food ans no entertainment, it is quite long.

We flew SEA -Houston-Panama-GYE round trip. The connections were torturing because we had to sleep over in Seattle to board the early morning flight and froze for 11 hours in Hoston for the return flight to SEA. Not United's problem, just the inconvenience of numerous transits. Restaurants and fast foods were closed and all we got was a cookie/coffee for each flight. Finally we waited for a long time for our baggage at carousel 9 as informed by the APP and all reliable sources. Suddenly some fellow passengers found out that our bags showed up on carousal 8.

They had three choices for snacks - but you could only have one - and they ran out of the dark chocolate before they made it all the way down the aisle... Packed flight - limited service.

Ridiculously slow disorganized boarding, ended up 35 min late and people missed connections

Onboarding process was great and efficient. Plane was very new and entertainment choices were great. The only complain is no meal despite it was a flight that is longer than 6 hours.

Flight was delayed due to weather and clogged toilet. Had to deplane. Flight was 3 hours delayed. Crew was awesome and offered water and snacks.

Excellent experience. Smooth boarding, flying and the staff was courteous.

Could have had available the ability to watch a movie , but there was neither any hardware or place to plug-in.

Problem with operation of on board entertainment computer. Failed about 1 /2 hour into the flight. Rebooting failed to restore.

Putting carryone size suitcase into the overhead luggage storage on a the small CR900 plane was cumbersome and its assignment to a far far gate w/o the moveable ramps at YYZ arrivals really stunk.

We didn't get any food, not even a snack. Besides of that the experience of flying with Air Canada was great

This flight was a lot more comfortable with more room than the Air Canada Rouge!!! We will never go rouge again! A yes to this one!!! It was so nice to have inflight entertainment! Also the carts came around twice for drinks or a snack!! Great experience all around!

AC flight attendants aren't overly friendly. Otherwise flight was fine.

I’m handicapped and the staff and crew were so kind and helped me board and made sure I was fine during the flight.

I had a great time flying with Air Canada on my 16+ hour journey over to Korea. The food was wonderful they had all kinds of options. Keep up the good work Air Canada I will most definitely fly with you again.

The people are great! The trip to Japan is simply never ending!!! Not the problem of the airlines, though.