Cheapest return prices found by our users on KAYAK in the last 72 hours
Smooth flight. Surprisingly good and inexpensive food choices. Clean cabin. The plane is not equipped with the entertainment system.
Smooth flight. Surprisingly good and inexpensive food choices. Clean cabin. The plane is not equipped with the entertainment system.
Failure of APU meant massive delays at start of journey , baking in an unventilated plane Not good
Delay ca 5 hours on the first flight and 2 hours on the next one
The airline ran late and I almost missed this connecting flight to LGW. The airline didn't act very sympathetic to my situation. I wished that didn't happen as my experience I'm sure would've been much different.
One flight has delayed, but connecting flight ( the same company) has another plan for us. And left TO TLL. Instead Finnair.Who waiting pax from BRUSSELS. GREAT EXAMPLE OF COOPERATION. 👍
Great leg room and very clean plane nothing could be better 😁
This aircraft is not up to standard - old Airbus with terrible chairs and entertainment system for business class!
Don’t use them on the IST-isb route, horrible service
3 of us were in the business class. All good except the Flight out of Mumbai is too early. It is at 6:30 am. Reporting is at 4 am. We had to get up at 3 am. US connection has 4-5 hours of layover. It would be nicer to start the India flight late (give more time to sleep at home) and have less layover duration in IST.
seat didn't fold children noise in the air plain. no foot space
the worst experience we had. they put connection label to our luggages with mistake and we had to wait for 5 hours to pick them up
Paying for reserved seats and never received the seats I paid for !! Just fake and a surprise out of their " box "
My mother got sick and dying and i have to change my flight and they charged me $2260 that is redisclose.
they were much nicer on this flight. however, my baggage was delayed by one day, and one of my suitcases arrived broken.
Crew announced boarding started and they asked passengers to form a queue. Actual boarding didn’t start and queue was not moving for around 40-50 mins. Very poor management.
A very good airlines; we were pleasantly surprised by the attentive professional and service! Great job.
boarding needs to be streamlined load the back of the plane first
Touchscreens do not work. WiFi did not work. Food is possibly the worst on any European airline. Drinks came by only four times on a cross-Atlantic. The plane was two hours late because—it was announced—Lufthansa didn't have enough large aircraft in their fleet to accommodate an on-time flight.
I was at the airport on time , I checked in my luggage . The plane was delayed and the gate was change. The flight board did not give information . I did not get chance to fly. I am going to make a claim for it
A350 has great entertainment. Make sure to watch the plane's external tail and nose camera's on landing and take off. Seats were a little hard for a 10 hour flight. I am gluten intolerant, they had good alternative meals for me on the flight.
Very poor, flight cancelled, no help from Lufthansa customer service.
"I am aware that there was a strike at Munich airport, which led to the cancellation of my flight. Additionally, I had insurance for the flight. Lufthansa informed me about the cancellation approximately 2.5 hours before the scheduled flight while I was en route to Rzeszow airport. They offered me accommodation in a hotel for the night and arranged two connecting flights for the next morning, instead of my originally booked single connecting flight. Consequently, I arrived a day later, causing me to miss a day of work and some important meetings. I hope you can assist me in obtaining a refund for this inconvenience."
Very good service. One of my journey was by bus. But they advised by plane. Wrong information
I lost my luggage in this flight with all my personal belonging including critical medications and until now no one from Lufthansa contacted me despite filling the claim immediately after arriving to the final distinction.
They lost my bags and I didn't get them for 4 days after. This also happened to about 30 other people on my flight from fra to MAA (I know bc we were all filing claims in line together from the same flight.)
my screen did not work, but the middle seat was empty so I used the middle screen. Also, I appreciate that I was allowed to switch to an earlier flight and avoid short delay during boarding