Book Budget hire cars in Gainesville

Reviews for Budget in Gainesville

Recent reviews

Traveller rating

Wonderful

12

Very Good

5

Good

0

Okay

2

Fair

1

Mediocre

0

Poor

6

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car was cleanreturned the car

get the carfriendly staff

car availablepick up and drop

2.0

After making plans, the place called me that the vehicle wasn't available. I had to make other arrangements. I wasn't happy.Reviewed 26 Jul 2024

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10.0

The staff at the Hilton office in Gainesville were helpful and the drop off in DC went well. Nice to pick up and drop off without going to airports.Reviewed 20 Apr 2024

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8.0

I stood in line about a half hour waiting to get the car Saturday morning. . The ride was a bit rough (the Altima had 60k miles on it). But it served its purpose. The employees at pickup and drop off were nice. The girl at drop off in Daytona was particularly kind.Reviewed 4 Mar 2024

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10.0

Everything was fine!Reviewed 11 Jan 2024

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4.0

Very friendly customer service at pickup- car had a maintenance light on & cruise control didn’t workReviewed 15 Oct 2023

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10.0

Ok, no problemReviewed 27 Sep 2023

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8.8

Pros:Pick up and drop off very efficient. Staff was excellent.Cons:Car had smell of smokeReviewed 27 Sep 2020

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2.0

Pros:I wish i had something positive to say but i do not.Cons:Well to be perfectly honest it was the worst experiance i have ever had with any rental car company. After booking i called budget rental in gainsville three different times over 3 days only to be transferred to not 1 but 3 different individuals who could barely speak english and were definately not in Gainsville and of next to no help. They confirmed and told me that someone would be at the budget counter when i arrived or that i would be able to get my keys and that someone would contact me withing 24 hours of flying (which never happened). I landed in Gainsville FL at 936 (they close at 10), but nobody was at the desk, i called the budget company 3 different times that night only to be transferred to individuals that lets face it should not be in customer care and their "supervisors" were an absolute joke and even worse help. Turns out that the card i have on file they didn't charge and they cancelled the booking giving me 0 notification of anything and what customer care do you ask i got as a return? "your rental was cancelled cause we are braindead" oops. no respect, no nothing, if i could fire everyone i spoke with, i would start there. In closing i would like to say that budget your company and your customer care is absolute trash and i would rethink your current business plan and staff before bankruptcy. Worst ever go to ENTERPRISE they were amazing and i could actually talk to someone at their local desk when i called #gasp imagine that? budget = pile of hot garbage. so many other things ill keep to myself......... Please, Please budget do not reach out to me unless you intend to give me cash for the hell you put me, all those others who had to hear me rage and go off in the middle of the airport on your phone staff for screwing me and my brother and sister out of our car stranding us with no apology or reconciliation and zero i mean zero customer care.Reviewed 16 Sep 2020

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9.2

Cons:No one was at the airport counter when I went to pick up the car for about 20 minutes, so it was a bit weird, I only stayed bc the airport employee said someone would be back soon. Otherwise I had an awesome experience, the car was great and affordable.Reviewed 2 Dec 2019

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• What is the most popular car hire from Budget in Gainesville?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type from Budget in Gainesville.

• How many car hire locations does Budget have in Gainesville?

  Budget has 2 hire locations in Gainesville. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Gainesville Regional airport (GNV)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Gainesville Regional airport (GNV)?

  Yes