Did not like anything. Seats were crammed, leg space was minimal and food was terrible. This was the first time traveling overseas in American Airlines and was the worst experience ever. Have learned a lesson to never travel in American Airlines.
Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
Doha airport is huge , takes long time to reach gate .
Check in desk people constrained by fear. Obvious typo on Uganda visa, even though approved, caused loss of flight. Something is definitely wrong with this system.
Overall experience was OK. Seats were truly uncomfortable for such a long flight. Food quality was mediocre at best. The staff was great though!
Being a platinum member, no attention given. No towel or tissue provided.
As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive
Good staff, good intent, decent entertainment. More seat space would always be of benefit
More facilities to transport to the gates......felt too much walking distance
I felt all of the food tasted the same. And we had five meals over the 16 hrs in the air.
The use of a domestic carrier without entertainment was disappointing and a let down
Plane was late with no information or announcement … had to walk up n downstairs.., had not communicated this … and ppl had suitcase to carry .
There where no ear phones provided and the food needs to improve.
The food needs to improve especially the fish as there where only 3 fish cubes in my plate.
1. They messed up my baby food order. 2. They messed up my confirmed seats. 3. The screen on my seat was not working at all. So, it’s a horrible experience
Am Wowed I did not ever thought African has such an amazing airline before.
Lost our bags. They didn’t make it to Lilongwe
I still cannot find my luggage. I need my luggage.
I did not receive my luggage This airline is not good. My luggage is missing please you guys need to find my luggage. It’s been three days now I cannot get my luggage. This is not a good business I
