The food is not good and also if you ask crew to bring something they say ok I will bring but you will never get it. Please they should listen good to passengers
Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
Boston to Doha was great but Doha to Dhaka was the worst experience.
Delayed my flights and no communication. We end up spending 6 hrs in Doha. No food or any concern from the airline. Terrible
Doha airport is huge , takes long time to reach gate .
Staff was very friendly. There is no on board entertainment, but it’s such a short flight that it doesn’t matter. We also got a meal which was nice and unexpected due to the length of the flight.
Qatar airways from Doha to guangzhau was excellent big bird Boeing 777 more room and smoothly flight, I Love it
They shld improve and provide a lunch or dinner in an international leg
The staff at the check in lied. I requested aisle seats he said he gave me aisle seats. In actuality he only gave me aisle seat for 2 hour Karachi to Doha flight. From Doha to Dallas flight he gave me middle seat .
I love how the airline gave accommodation as a result of my nine hour layover. The service at the hotel was great.
It will be my last choice to fly this airline It was the first time to fly with them Everything extremely bad Nothing good about them Very filthy Bad service Bad food quality Bad boarding Very bad lounge. Actually it doesn’t meet the definition of lounge
Plane is dirty Food quality poor Service was not good Lounge extremely bad
There were a lot of hidden fees I paid extra for my luggage at JFK which was my leaving point and I also had to pay another extra at the Casablanca’s airport for my carry on and my backpack which is insane, when i refused to pay they threatened to call airport’s security on me. And they actually lost my luggage once I got to my destination. I seriously will not fly with this company anymore from now on and I advise you to do the same
Check in process is terrible, only one counter opens to serve over hundred passengers, agents are incompetent and took too long to get passengers boarding passes. Supervisor is no help neither. On board entertainment 90% monitors were defective.
Check-in could have been a little early and I wished the airline would have serve some better real food rather than serving a very hard bread for a 8hrs flight.
Long delayed that cause missing my connection. Accommodation and food at the Casablanca airport was horrible
Educate your crew members they need to understand what their job is and customers service and be human.
Comfort and organisational prowess of the entire crew. Baggage handling can be better. No had all my luggages after 6days of the flight.
This was the worst experience ever. It was such chaos at boarding due to boarding zone and letting everyone with children and strollers go first. Once the plane door closed they didn’t let us know why we were not moving until after 30 mins of sitting on the plane. Then ANOTHER 2 hours passed with no other communication or update as to why we were still sitting on the plane. 2 and half hours of sitting on a plane! When I ask a flight attendant what was the delay he gave ALOT of attitude and said he don’t know what’s going on. This flight attendant was soooo rude to customers to the point one lady was telling him how rude he was. I also felt other flight attendants spoke to the people who spoke their language; I am an American so this was also upsetting. The food was horrible, I only ate the bread. We finally landed and we almost missed our connecting flight. We was able to run and make out next flight within 30 mins. Our flight from Casablanca to Marrakech was quick. BUT here is where I was really UPSET. They left everyone luggage who was on the flight in Casablanca. We went to baggage claim and they had Attitudes! How are you mad with us for losing our bags, I don’t get it. We had to wait for the next flight to come in with our bags. The baggage claim guy said they wouldn’t deliver our bags to our hotel because of past experiences; now we have to pay for another cab to come back! They had so much luggage outside of baggage claim I can see this was happening to a lot of people. They said they would email us once our bags arrived. He told us the next flights coming in (which I researched myself and he gave the wrong times!). We took a cab to our hotel to wait. I seen my bag was at RAK airport (because of my AirTag) 4 hours later but no email from baggage claim. I waited two more hours and still no email letting us know it arrive! We missed dinner plans! We went to airport and got our bags (security at RAK was rude to us and had us walking all around in order to get to baggage claim). I will NEVER fly with Royal Air Maroc ever in life, even if it means I can’t fly to other countries that I would love to visit since this ruined my friends birthday already. I PRAY our flight back home is wayyy better. This is no way to treat people. I fly frequently so I know how airlines should treat people and Royal does not!
