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The lounge staff at reception were inefficient and robotic. Boarding process was chaotic at the gate with no priority for business and first. At arrival into Dubai, no upper deck door . Food option and quality for this flight was awful . Thankfully the bar is always good.

I was not allowed to upgrade with miles whereas others were. That’s a pity

I have a very good experience flighting with emirates. All my expectations were fit well.

Fresh energetic and friendly crew, great food, brand new plane and non stop entertainment

Seats are not as easy to move as you would hope in premium econo Y

More organised boarding process. It was a circus. Otherwise absolutely top class flight

We waited over an hour to check our bags in and get boarding passes. We arrived 2 and 1/2 hours before the flight, and it was still very slow. That crew was very friendly and very helpful

Emirates is good airlines. But there plane seats were very small and congested. Need to little good and big seats in economy class.

The flight experience was good, but connection time was cut shorted because of delayed start.. it would have been helpful if the flight showed which gate/terminal we need to go for connecting flight and flight timing was less than 30 minutes to connect which made ourselves stressful to catch next flight 😔

On the DXB to IAD flight, missed the snack between the meals again...

Everything was great, except for food. It was not good. I think I got a food poisoning from the salad.

Not much that I liked. The seating and Space between the seats was very bad for long flights.. very bad for such a prestigious Airline.

Entertainment could be better. Choice and variety of movies was not great

Bad, my family luggage. did not make t with us. Now my family’s arrived but not mine. No contact from the company or emails acknowledging the problem. Still not even where it is.

This time I was very unsatisfied, due to the tickets, been overbooked from Zürich to Budapest for my children. All four of us had to get a defender out and arrive to put up past nine hours later than originally participated. They did give us different ticket in Miami however, if I would’ve seen this ticket on the Internet I would have never purchased it. We took this because we had no choice. At the airport in Miami during check-in, we were informed that my children’s tickets were sold to someone else and their tickets were canceled. They basically give us no choice but to go with booking.

Flight was delayed, but otherwise it was a fine flight. Recommend boarding group by group, instead of calling up three groups at the same time

It was great! Friendly crew. Good food and service. Great snacks. But one of our luggage did not come to Chicago. Stood at carrousel until the end waiting for our bag and it wasn’t there. Then we had to rush very fast to catch our connecting flight to Cleveland and almost missed it

Checked me out of my connecting flight despite having enough time to transfer, had to check in again at the gate. Then they lost my luggage.

Thank you for waiting for us after our first flight was delayed

The layover should have been one where I could have actually reached my connecting flight in time if all flights were in time.