Very unimpressed that I was dumped from the seat I had booked and paid for after check in. Apparently a family wanted to sit together, however as they all were adults I think they should have pre booked their seats like I did. I will be approaching Qatar for a refund. That and the dreadful state of the flooding toilets made me wonder how they managed to be voted the best airline. Not worth the money.
Doha airport is huge , takes long time to reach gate .
The rows of seats in economy class are seriously close to one another making eating and resting just about impossible - there is hardly any legroom. Anyone larger than average size would have an incredibly uncomfortable flight. I had to basically share my seat with the lady passenger next to me as she was too big to fit into her allotted seat.
Between Air India and Qatar my luggage was lost for three days. I eventually found my own luggage location using the Apple Air Tag. Air India used a paper form to report my lost luggage. I could never get past getting past luggage personnel with my report number before they would hang up on me. Only after them specifically telling Air India at Chandigarh airport where my luggage was located which was right under their noses did they react. After three days I finally received my luggage. The Air India luggage folks didn’t seem proactive in finding the luggage’s rightful owner.
Food was good, attendants were friendly. Seats were not comfortable. Did not receive any amenities such as eyemask or earplugs that would have helped sleep. Additionally a large group of passengers boarded very late into boarding and were a disruption for almost the whole flight. Flight attendants did their best but the kids were making so much noise, kicking seats, and half the time no adult was sat with them so they weren’t being managed.
No towels or tissue and chocolate and mint provided before arrival
It was good no problems made it on time for the next flight overseas!
Not impressed. Only allowed one carry on on such a long flight.
Suddenly Flight has been change by Qatar and there’s no information is there of us from Bom to Doha and counter person is behaving like Qatar owner next I will not buy Qatar and I will not suggest anyone to fly in Qatar
I staff or crew they were very friendly and humbly, they done theirs service very well, I appreciate them and thank you to the company or Qatar 🇶🇦 Government for providing as good service in their flight ,once again, thank you 😊 🙏 😀 😉 👍
we were delayed from Athens to Abu Dhabi by an hour and a half, so I had trouble connecting the flight from there to Bali. It could have been done had they waited even 15 mins. There was another lady who was in the same boat. By the time we were half way across the terminal, they have actually already issued different flights for us to go Jakarta then to Bali. Not to mention the inconvenience of waiting over 4 hrs at the airport and the subsequent inconvenience, we did not arrive to Bali till after 800pm the next day, which means I paid for the hotel for nothing when I could have been there before noon the next day! There was little explanation. It was just as well I needed some assistance getting around, otherwise the 2 of us would have been completely lost! Not going to fly with them again!
Likes: on time departure, new plane Didn’t like:very poor quality food, very limited entertainment.no amenity kit etc.
The seat was like there is no leg space....there were no proper option for food in the airline. It seemed like the airline was at brink of bankruptcy. The crew was helpful except for a few.
Bad. Flight was very uncomfortable with narrow and shallow seats, very little food and water. I will not fly etihad again.
Boarding catastrophic let alone have to claimb the plain rather than using jetway. 5.5 hr delay leaving had to do stop in Lgw for a new crew which further compounded the delay. Connecting flight would not wait and had to pend a night in a hotel. Curiously my seat would not go full flat.
Good. The food was very bad. Except for the chicken rice, rest of the dish went to trash.
The flight was delayed which cause me to miss my connecting flight in AbuDhsbi airport.
I did not have a good experience in both flights of Etihad. First of all, when I was booking the flight, there were two options. The first option was a cheaper flight with longer layover (9 hrs), or a more expensive flight with shorter layover (2 hrs). I booked the expensive flight with shorter layover because I wanted a more comfortable trip. A few days before the trip, Etihad informed me that the departure time of my first flight will change 7 hours earlier, leading to an 9 hour layover, without giving me another option nor reimbursing me for the extra cost. They didn’t even send me an apologetic email for this change. Regarding the flight experience, I would rate it as mediocre. This is mostly because the pilots of both flights did their best to give us the worst approach to airports that I have ever experienced. In the case of the first flight they had to aboard the landing and took off again right before touching the landing strip. The captain said that it was due to wind conditions but the second time the pilot followed the same direction as the first time to land the plane.
Liked leg room Disliked unable to book to sit with my family on same flight without paying extra
Long way to improve. Toilets not working. Bad handling when flight was canceled
Had to discuss more than 15 min regarding wheelchair they gave only at the start location. No food serv in 1 st flight. Considering flight started at 10:00 pm so had to starve for dinner. Checkin screw was polite. Food in 2 nd and 3 rd flights was not good. It was too cold in the flights. Had to ask for blankets. Missed quality all thru, though the fare was on higher side
Food could have been better Entertainment was absent even in Business Class
I like it very much. Gulf Air is always the topper rank of the world. I love it very much.
The drinks should come before food. Unable to have any fluid unless after food. Thanks
Gulfair were on top form and everything went as planned
The entertainment on board was really poor. The map doesn’t give enough information and the movies have arabic subtitles, you can’t choose. The stuff wasn’t very friendly and the breakfast really poor. The food must not be spicy! They didn’t have enough drinks.
Aereo nuovissimo e con tanti servizi malgrado la durata del volo Spazio per le gambe ridottk
It was a great experience, can’t wait to do it again soon!!
Aircraft was new and comfertable .on time. Cabin crews, which I got english language pronounce was very difficult to understand .ovee all ok flight
The boarding at Heathrow is chaotic. That's partly due to the lack of space and seating at gate 8, and a Qatar flight from gate 9 at the same time. That's down to Heathrow rather than Gulf Air. I've had a similar experience here before. Another problem which isn't specific to Gulf Air or Heathrow is announcements, and those for boarding in particular. They are difficult to hear with all the other noise and for me with hearing problems it's even worse. A simple tv screen would help, so long as it's updated of course.
Flight was fine, food better than anticipated and flight attendants were helpful and friendly.
Our headphone plug is broken, we can not enjoy our entertainment, especially traveling with 5 year old who like to watch movie
Reasonably comfortable. Plenty of room. Crew were attentive and continually informing passengers of position. Although stuck in runway for 1 hour, weather issues, it felt like we were the crews first priority
Need a do not disturb sign if you wish not to have any meals so that they can wake you or have the meals served . Left very sad and hungry .
Pleasant, attentive and efficient flight attendants. Boarding process and seat selection easy. No internet on transatlantic flight. Extremely uncomfortable, rigid seat.
No entertainment and the seats are well worn.! To the point it feels like your sitting in a bowl
The seats of the Boeing 787-10 Dreamliner were ridiculously uncomfortable. I was on 10 flights during this vacation and this plane was super uncomfortable both times I was on one whereas all of the others were perfectly fine. Additionally, these planes do not have any air vents that passengers can control, the climate is entirely controlled by the crew which made for an extremely uncomfortable temperature for the duration. The flight attendants tried to make everyone happy with the temperature but several people you could tell were excessively warm and just wanted a bit of airflow.
Everything was fine except not posting the gate number until 14 minutes before boarding. In an airport the size of Heathrow, that was unacceptable.
We already had a five hour layover in London, and then they cancelled our flight about half hour before we were due to board. They wouldn't give us access to the lounge and hanging around the extremely busy terminal for another three hours until our next flight was crappy. 8 hours in a busy terminal is awful. The least they could have done was give us access to one of their quiet, comfortable lounges for the inconvenience. I heard from others that they do this a lot -- cancel these short flights if they're not completely full. When we got onto the next flight it was absolutely packed and uncomfortable. Just very disappointing. British Airways used to be a great airline to fly with, but it doesn't feel that way at all now.
Don't fly thru London Awful and huge U need 4 hrs to transfer cuz u have to tale buses to and fro from airplanes Bad business