Over - amazing. The aircraft is somewhat old on this route.
Everything was great but the food portions and quality was awful
The best ever, friendly and attentive cabin crew, amazing captains who utilised their expertise for less turbulence, just overall amazing
Boarding for business class passengers can be improved. Also, when debarking the aircraft, Economy passengers are let off first due the way the configuration of the cabin upstairs.
Overall I was quite pleased with the experience; the cleanliness; the polite and attentiveness of the cabin crew; and the delicious food options.
Ove the A380 planes. Comfortable seats. Served great Indian food and Masala Chai!
I would never have been able to make the transfer in time without asking for a wheelchair
Very uncomfortable aircraft. No free entertainment or drinks. Food okay. Won't fly with them again.
Comfort poor, little leg room, cabin temperature too hot. No free entertainment. No complementary drinks. Overal experience poor and would not travel with them again.
Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.
This trip was the most comfortable one I have ever experienced, the team was excellent and very helpful. I am so glad I picked Qatar Airways.
My experience with Qatar airway was very unsatisfactory. They lost my child’s stroller and I was told they found it and will send it to the hotel which was a lie. I had to go back to the airport baggage claim and pick up myself after trying to contact them many times!. There was a lack professional and communication. I am very disappointed in Qatar airway and will not be recommending them to friends and family nor will I be flying with them in the future.
Seat experience average as they use old 777 for must flights despite full load. Qr fares are higher than other airlines for same routes so they should at least upgrade the planes . Food is average and same dishes for months on most routes I travelled at least - the Arabian rice dish “Maqboos” on every flight for months - I am sure there are other food Arabian dishes ?? It’s become boring ! Crew is always good which makes up for these things but hey confirm us what we need
Overall good. Food choice in business class is a concern as same dishes on every flight for months. Crew is great and seats on this sector were fine . They need to have more variety in dining
Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
The overall flight experience between Doha and Kolkata was satisfactory. The staff onboard were notably engaged, responsive, and enthusiastic, providing a level of service that stood out, especially when compared to the less attentive crew on the earlier leg from Heathrow to Doha. Their eagerness to assist made the journey more pleasant. Additionally, the time spent at the Silver Lounge in Doha contributed positively to the experience. The lounge offered a comfortable and relaxing environment, with adequate amenities and attentive staff. Overall, both the flight and the lounge experience in Doha met expectations, making for a smooth and satisfactory travel experience.
Doha airport is huge , takes long time to reach gate .
Noice cancelling headphones would be better since it’s a crowded plane And kids behaviors are unavoidable
Fly Qatar Airways is always amazing. Their service and care for details is really very good.
One of the best flights I have been on in a while. Food was excellent. The chair-back screens in economy were A+. The crew was friendly and helpful.
Turkish Airlines overbooked the flight and they did not allow me to board the flight even though I had the proper boarding pass and was at the gate on time. Simply unacceptable.
I felt the AVM was bad. They could have done better and felt the route was much long theb expected otherwise it was good experience.
The fully flat bed in business class on the 777 is a little narrow, and the 2-3-2 configuration is now dated, but otherwise a comfortable and pleasant flight. It’s hard to beat the value too.
Boarding was chaotic. Cabin noisy. Temperature a bit cool. Bathrooms not cleaned enough.
Was ok except they send the baby trolley to oversize baggage office without telling me so we spent an hour looking for ir
Everything was great except that everyone were putting backpacks and small bags in the overhead compartment instead under the seat so there was no room for carry on-s
Absolutely horrible experience. It's an overnight flight for over 5 hours and business class does not have beds!!!!! I had a slightly bigger than economy class seat that was broken and not even reclining correctly. I should get a refund for this flight as they changed the aircraft to a small one and that is not what I paid the business class price for!
7 stars hospitality and an excellent service by the Turkish Airline entire team. Somehow, our membership numbers for mileage points were not indicated on our boarding passes issued at O’Hare Airport by the Turkish Airlines check in desk. During transit in Istanbul, I brought to attention of customer service Turkish Airlines. Please have our mileage points posted to our membership account from O’Hare Chicago to Lahore for both my wife Kaukab Shirazi Thank you
I really didn’t like much. A lot of things can be better beginning with crew to seats and food is awful as well.
No Asian Vegetarian food was available on this sector but only fish and chicken and pasta were offered.
For Vegetarian Food was very poor. Though we had opted for Asian Vegetarian Food they didn’t serve but only what was available was served. We were offered Smoked Salmon!
Needs improvement because some of the tvs and charging ports weren’t working
The plane was overbooked and the crew was very rude. My luggage was never put on the plane. I got to NY and waited 2 hours just to find out that my luggage was left.
My experience was great. The flight attendants were very helpful and nice, and the food was very good.
Very bad experience flight was over 5 hours delayed 😑 not a chance to be put on another flight we had to stay at the hotel we lost 2 days on our vacation. Never again I will fligh with Ethiopian airlines.
The ailine departed and arrived late foe every leg of the trip, causing myself and my travel companions to miss every connecting flight. It was very unorganized given theat there was a lot of miscommunication. The flights offered are unrealistic and when you call they assure you that the plane waits for you. I missed an. entire day of my vacation and any entire day of rest back home because of the airline. I do not plan to support the airline again. Thank you
I liked nothing of Ethiopian airlines except the price of the fare.
Food was really not appealing. There was a blocked sink in the toilet. Toilet is cramped and the wall between the 2 toilets are not secured properly.
Plane was late with no information or announcement … had to walk up n downstairs.., had not communicated this … and ppl had suitcase to carry .
They oversold and down graded me from Premium economy to coach. 75-pound compensation is insufficient if you chose a particular class. I get dehydrated and severe Charley Horse cramps. I requested a bottle of water, even half even less… but no- “We are only allowed to give water by the glass. Nonsense. Lastly, their planes now have a fixed barrier between seats. So even if your entire row is empty, you are confined to just your space. Lastly, London now requires a transit visa for $30 for US citizens. Never travel through London again
Boarding was chaotic. Glad we were group 5 and still had cabin storage available when we boarded. I was expecting crew would get our carryons at the gate since theyclaimed it was a full flight.
There was no legroom whatsoever to the point where my wife dropped her phone and was unable to retrieve it as she couldn’t move. The sound system for the entertainment had a broken socket so was effectively out of action as it just crackled. Just dreadful, I will actively avoid BA in the future
I liked having access to all the Harry Potter movies and the food was good. The staff was also excellent. The pillows and blankets could’ve been better as mine had stains when I arrived
On board was excellent—a remarkable positive change. Check in was horrifying. Forced to check in branded cabin baggage approved bags weighing 10 and 12 kgs each, because desk insisted these were not fit for overhead lockers. Got charged £160 for two bags. Behaviour of staff was hostile, motivated and rude. Wonder if BA pays commissions on collection, or borrows staff from Airport operator. Basle evidently is an airport used by budget airline— and customers are treated like consumers.
Staff and crew where very nice and friendly. Just need to improve the timming om the meal and beverages.
No fast track available, no organisation. Unpleasant boarding system at gate 20 at JFK. When giving feedback to the lounge team I was told to talk to the manager instead of taking the feedback.
Flight was fine but diverted to a different airport. I was also assigned a seat that I wasn’t allowed to change during the check in process, which was odd.
Seats small and uncomfortable (too firm). Boarding process is queue to queue. Food unexciting - and they run out of options very quickly.
The trip from Portland to Italy was great. However, the trip from Italy back to Portland was terrible. We started off leaving an hour late from Pisa to Heathrow, which then made it too late to reach our connecting flight. We were instructed by a flight attendant that we needed to go to "anyone of their colleagues" and we would need to change our connecting flight. Once we finally found someone from BA and stood in the long line of other passengers. Someone from BA came up to us while in line and asked if we were re-booking due to a delay coming into Heathrow. We told them we were, and she asked if we even checked to see if they already re-booked us. Nope, didn't know they would do that, so yes, they did in fact re-book us to a flight that would leave in 45 minutes, and we didn't have a boarding pass. "no problem just go through security and tell them you don't have a boarding pass" - It doesn't work that way. No one including security knew what to do. They kept sending us all over the place to people that didn't know what to do. Finally made it through security (after 30 minutes of everyone trying to figure out what to do with us). BA put us on a flight with Delta so we had to go to Delta to get our boarding pass. Flight was already closed, so Delta said "you need to go back to BA". Waited in line for 30 minutes due to only 2 people trying to help everyone. She got us out on a new flight that left the next day, with a connecting flight to Seattle. They put us up in a hotel that was obviously run down with a lot of passengers from BA. They told us to come down and get dinner - sent to a buffet and told we had to sit in the back of the restaurant. The buffet was not good. However, we hadn't eaten all day, so we were both starving. They had a vat of a meat sauce that said "chicken sauce". I started eating it (on tope of the rice they had) and just about chocked on a chicken bone and then found several other chicken bone slivers. The other dish said "chicken curry" tried that instead and there were whole large bay leaves that I didn't see (because it was dark in the back of the restaurant) and got one caught in my throat. Frozen mixed vegetables that said "fresh steamed vegetables" nope. Got to the airport early the next morning so we could make sure there were no issues. Flew out from Heathrow to Seattle (crew was great) landed in Seattle 20 minutes early, but couldn't get off the plane for 1/2 hour. Our connecting flight was in 2 hours. Got off the plane, and it took 1 1/2 hours to get our luggage. After 30 minutes, I went to BA's customer service desk to see if she could help. Her response was "it's not really my issue" after 3 passengers told her to make it her issue and find out what was going on, the luggage stared coming out. Needless to say, we missed the connecting flight again! BA had rebooked us with Alaska for our connecting flight. So glad they did, because Alaska was fantastic! The rebooking process was much easier and they made sure we got out of Seattle that day so we could get home. All in all, I will never fly British Airways again.
