It was just like any other budget airline in India—nothing extraordinary. The check-in at CCU was surprisingly smooth and effortless, as expected after online check-in. But BOM? They had me join the regular check-in queue, while six Bag-Drop counters were busy doing the same thing. Makes you wonder how Vistara plans to promote web check-in if passengers end up in line anyway.
Flight was delayed more than 18 hours, checked in bag damaged, no accountability from vistara ground staff. Worst experience. Shall compensate all the charges with double Ticket refund
The flight was an hour late. There were no gate announcements or displays. After getting on the plane, there was a further delay without any explanation.
The flight was on time. I upgraded to Premium Economy and it was comfortable. The food was very good. Staff were courteous.
Flight was delayed but no announcements were made. Till the boarding it was still showing original schedule time at the monitor and also on your mobile app. It left the gate half hour later than scheduled.
It’s really very nice experience with very nice behaviour respected crews n all Vistara members thankyou so much Vistara to give us humble hospitality
My wife with 5 month son were traveling. No proper support was provided for luggage handling. Although it was requested in prior. My wife sole manage everything and was not as expected.
This was an old 320 without a screen or USB charging port even in the business class. The food could have been better.
a real good flying experince. Everything was excellent right from check-in to baggage collection at destination.
Food is tasting bad, and it is a fusion but not authentic.
Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
Do not overbook flights and kick out confirmed ticketed passengers :-(
Overall experience was OK. Seats were truly uncomfortable for such a long flight. Food quality was mediocre at best. The staff was great though!
I had first class service from them. A little late taking off, but no major problem
It was good no problems made it on time for the next flight overseas!
Not good. Expected a lot more as far as excellence.
From Montreal to Doha , we habe two complaints : 1) They want to charge for Seat Selection, claiming that the Class of ticket bought on Kayak did not cover seat selection. It such a penny pinching rule, I told them, since we paid almost $20,000 our 3 tickets , that rule should never exist. Also I reserved my tickets so many months ahead, I expected they will naturally put the family together or move somebody else to keep our family seating together. I filed a complaint, and NOBODY ANSWERED. 2) In Montreal, Qatar has an arrangement with the National Bank Lounge. It was so overcrowded and the Lounge is so bad in terms of service and food, amenities etc... The WORST lounge . Why Qatar not have another arrangement their Business Class clients in Montreal. The Air France KLM Lounger is better, the Air Canada Lounge is better. Qatar should send somebody to take a look ! Joseph Chung
They shld improve and provide a lunch or dinner in an international leg
Just money making business. This was my fourth journey with Qatar Airways, year by year the quality of service getting poor. Food is very cheap. They have some low quality alcohol beverages. They don’t have any brandy or cognac. No toilet around the gate lounge. We have to wait until getting to the flight for use toilet.very long standing for entering into the flight. We can see the old passenger suffering.
The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that
This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.
Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.
Needs better seat for business class. My seat was falling apart. Also no WiFi on that flight
In never flown this flight, because my flight coning from Barcelona was delayed.
Only 1 time food and drinks together was offered, for total 5 hours duration drinks and snacks was never offered. For some people food choice was not available, only veg was available. No entertainment option was there. Crew members were mostly back of the flight asking each other for KitKat and chips to share between them.
Etihad flight sector is a local . .give the same quality upto destination
Seat selection screen while online check-in could include free seats to choose from and show the options before we proceed. Currently, it is auto-allocated and there are no options for free seat selections.
Lovely crew - comfortable journey despite it being an older plane.
Online was good boarding also but a child was crying all the way with no intervention from crew member.
I really didn’t like much. A lot of things can be better beginning with crew to seats and food is awful as well.
Everything needs improvement. Old plane, bad interior, business class seats don't function easily / properly, food is awful, chicken / fish were tough & hard, couldn't eat. Avoid Turkish Airlines.
Excellent service. Made United 's business class look like a cattle car
The internet was not working during the 10 hour. This situation was known by the cabin crew before the flight. If so, information should be given to passangers. Some people should work during the flight.
Pretty standard for long haul international flying. Food was fine, tv/movie selection was great, wifi did not work at all, crew was pleasant enough.
You need to weight all bags together because we were 2 and we allowed 4 bags plus hand carry and personal items. We trying to saved bag like we put our stuff in 3 bags so we don’t have to carry more bags and airline also save space time less bags less work. We had only 1.6 kg over and we requested crew he said it’s airline policy that you need separate bag that’s ruined our mod and carry that suit in our hand in plastic bag he didn’t understand that we have less bags that make sense if we brought over luggage then it’s problem. I think if you guys change your policy and weight all together that will be good
Unfortunately internet was down and they couldn’t fix it in a time I needed it so urgent to stay in touch with work
Stale, bad and limited food, drink options. Entertainment system was broken, old and had barely any latest contents.
The only thing that I think could be better is the baggage storage, it wasn't exactly ordered, but all in great conditions
Awful. They cancelled my seats and demanded $1360 to rebook me
Crew members forgot to serve sandwiches after serving the coffee. Worst was the handling of bag. One of wheel was Broken making it useless. Though a complaint was registered and assured of compensation voucher equal to part cost of the new bag.
The seats are horrible and pathetic. The flight was delayed by over an hour as they did not have the crew
Please don’t send survey questions on Indigo flights. 90% of booking, check in, Boarding work is done by the passenger. So those questions are irrelevant
Boarding is becoming a hassle with Indigo nowadays, particularly if you are placed towards the front. The overhead luggage trays are either packed with flight equipments or already loaded by other passengers. So, if you are on front rows, your luggage may eventually end up towards middle. Food quality is going down by day. The only good element of being on time is also shaky nowadays.
Worst checkin experience. Lot of delays. Checkin agents rude. Flight delayed. No regrets by the airline.
Level of service is definitely going down, cannot expect the same service as earlier
Crew was horrible. No greetings. Did not ask for any food. The crew seemed like they were forced on the flight against the wishes. Should be de-roastered.
Worst. Did not feel like it's an international flight.
Indigo attempts to make you pay for a seat during check in. I opted to not do this. The result - they allotted me and my minor son seats apart. In the interest of making maximum money, they seem to have lost common sense too. Similarly, even during the flight, the crew are busy trying to serve food to those who’ve already paid for it. By the time they’re done, it’s time to land and no one else is able to get anything. Sadly this seems to be what makes them profitable, customers just need to bear with it till a better airline comes along.
As usual invariably delayed Lots of time in getting chkd in baggage
