SY
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Good to know
Low season | August |
|---|---|
High season | April |
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Sun Country Air customer reviews
7.0
Based on 384 verified guest reviews
7.3Boarding
7.8Crew
6.7Comfort
6.0Entertainment
5.9Food
Pros +
- "Seats were good, leg room ok." (in 35 reviews)
- The flight got me to MCO on time and was very inexpensive (in 171 reviews)
Cons -
- Accommodation for my flight being over two hours late. (in 86 reviews)
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When we landed in Minneapolis from Providence, the ground crew was unable to move the jet bridge to meet our plane because the wheels were frozen. We waited patiently on the plane for about 45 minutes while they tried to solve this problem. It was mind boggling that this would not be more quickly resolved, or anticipated, in a place where sever winter weather is the norm. We stressed about meeting our connecting flight to Portland, which we assumed would be our only option for that day. Fortunately, when we finally raced from our gate to the next one, that Sun Country flight had been delayed so we didn't miss it. We decided not to take anything but direct flights from now on, no matter how much cheaper.
No line to check my bag. Reasonable overweight fee. When the connection was late due to weather, the gate agent opened the door and let me on the second flight. The plane waited for my luggage transfer. My bag arrived on time at my final destination:)
I had paid for a seat assignment at the time of reservation but when I checked in the night before it wasn’t there. Had to purchase another seat.
So unprofessional. They changed my connecting flight to a time that made it literally impossible to make the flight with no way to contact them or reject the changes. When I missed the flight as expected, there was no one to be found at their ticketing counter and the phone support put me on hold for an indefinite time. Since they didn't have another flight that day, all sun country air personell had left the airport (this was at 7pm) and my only options were to get a hotel for the night and come back the next afternoon to hopefully get rescheduled or buy a flight with another airline.
Flight was good seating was cramped
I purchased an aisle seat but was put in the middle seat surrounded by families with small sick children (3). That can happen anytime and I was prepared. The ticket agent questioned why I hadn’t paid for my luggage and had to explain that 2 pieces were included with my ticket. I hate that nickel and diming attitude. Please inform your staff better.
I know the airline has been open for 40 years and the flight crew looked just as old. The flight attendants were not friendly and rude. They should think of retiring this crew.
The crew was friendly, but I only got a drink, no food.
The employees were professional and efficient.
Flight was late, boarding was a mess, families separated so they could make extra profit.
Sun Country Air flight status
Sun 1/19
Sun Country Air route map – Which destinations does Sun Country Air fly to?
Find out which destinations you can fly to direct with Sun Country Air by entering your departure airport. If you want to know whether Sun Country Air flies a certain route, enter both the departure and destination airport before hitting search.Sun 1/19
All Sun Country Air flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|
| 573 | Minneapolis (MSP) | Cancún (CUN) | 4h 20m | • | • | • | • | • | • | • |
| 761 | Minneapolis (MSP) | San Juan (SJU) | 5h 14m | • | • | • | • | • | ||
| 762 | San Juan (SJU) | Minneapolis (MSP) | 5h 59m | • | • | • | • | • | ||
| 536 | Puerto Vallarta (PVR) | Minneapolis (MSP) | 4h 1m | • | • | • | • | |||
| 574 | Cancún (CUN) | Minneapolis (MSP) | 4h 12m | • | • | • | • | • | • | |
| 535 | Minneapolis (MSP) | Puerto Vallarta (PVR) | 4h 34m | • | • | • | • | |||
| 555 | Milwaukee (MKE) | Cancún (CUN) | 4h 11m | • | • | • | • | • | ||
| 556 | Cancún (CUN) | Milwaukee (MKE) | 3h 51m | • | • | • | • | • | ||
| 601 | Minneapolis (MSP) | Phoenix (PHX) | 3h 39m | • | • | • | • | |||
| 101 | Minneapolis (MSP) | Las Vegas (LAS) | 3h 40m | • | • | • | • | |||
| 567 | Minneapolis (MSP) | New York (JFK) | 2h 55m | • | • | • | • | |||
| 621 | Minneapolis (MSP) | Harlingen (HRL) | 3h 33m | • | • | • | • | |||
| 622 | Harlingen (HRL) | Minneapolis (MSP) | 3h 3m | • | • | • | • | |||
| 251 | Minneapolis (MSP) | Boston (BOS) | 2h 56m | • | • | |||||
| 425 | Minneapolis (MSP) | Los Angeles (LAX) | 4h 5m | • | • | |||||
| 426 | Los Angeles (LAX) | Minneapolis (MSP) | 3h 33m | • | • | |||||
| 704 | Coxen Hole (RTB) | Minneapolis (MSP) | 4h 38m | • | ||||||
| 703 | Minneapolis (MSP) | Coxen Hole (RTB) | 4h 43m | • | ||||||
| 617 | Minneapolis (MSP) | Palm Springs (PSP) | 3h 44m | • | • | • | ||||
| 252 | Boston (BOS) | Minneapolis (MSP) | 3h 8m | • | • | |||||
| 657 | Minneapolis (MSP) | Denver (DEN) | 2h 9m | • | • | • | • | |||
| 754 | Fort Lauderdale (FLL) | Minneapolis (MSP) | 3h 56m | • | • | |||||
| 753 | Minneapolis (MSP) | Fort Lauderdale (FLL) | 3h 47m | • | • | |||||
| 381 | Minneapolis (MSP) | Fort Myers (RSW) | 3h 32m | • | • | • | • | |||
| 407 | Minneapolis (MSP) | San Diego (SAN) | 3h 54m | • | • | |||||
| 408 | San Diego (SAN) | Minneapolis (MSP) | 3h 38m | • | • | |||||
| 102 | Las Vegas (LAS) | Minneapolis (MSP) | 3h 9m | • | • | |||||
| 618 | Palm Springs (PSP) | Minneapolis (MSP) | 3h 17m | • | • | |||||
| 568 | New York (JFK) | Minneapolis (MSP) | 3h 3m | • | • | • | ||||
| 608 | Phoenix (PHX) | Minneapolis (MSP) | 3h 6m | • | • | • | ||||
| 685 | Phoenix (PHX) | Madison (MSN) | 3h 13m | • | ||||||
| 686 | Madison (MSN) | Phoenix (PHX) | 3h 44m | • | ||||||
| 306 | Punta Gorda (PGD) | Minneapolis (MSP) | 3h 39m | • | ||||||
| 562 | Punta Cana (PUJ) | Milwaukee (MKE) | 5h 14m | • | • | |||||
| 941 | Minneapolis (MSP) | Sarasota (SRQ) | 3h 27m | • | ||||||
| 746 | Punta Cana (PUJ) | Minneapolis (MSP) | 5h 48m | • | • | |||||
| 160 | Fort Myers (RSW) | Madison (MSN) | 3h 11m | • | • | |||||
| 305 | Minneapolis (MSP) | Punta Gorda (PGD) | 3h 37m | • | ||||||
| 745 | Minneapolis (MSP) | Punta Cana (PUJ) | 5h 8m | • | • | |||||
| 342 | Orlando (MCO) | Minneapolis (MSP) | 3h 41m | • | ||||||
| 561 | Milwaukee (MKE) | Punta Cana (PUJ) | 4h 40m | • | • | |||||
| 632 | Nashville (BNA) | Minneapolis (MSP) | 2h 8m | • | ||||||
| 159 | Madison (MSN) | Fort Myers (RSW) | 3h 3m | • | • | |||||
| 341 | Minneapolis (MSP) | Orlando (MCO) | 3h 26m | • | ||||||
| 631 | Minneapolis (MSP) | Nashville (BNA) | 2h 15m | • | ||||||
| 530 | Ixtapa (ZIH) | Minneapolis (MSP) | 4h 18m | • | ||||||
| 593 | Minneapolis (MSP) | Mazatlán (MZT) | 4h 23m | • | ||||||
| 594 | Mazatlán (MZT) | Minneapolis (MSP) | 3h 47m | • | ||||||
| 529 | Minneapolis (MSP) | Ixtapa (ZIH) | 4h 49m | • | ||||||
| 548 | San José del Cabo (SJD) | Minneapolis (MSP) | 3h 57m | • | • | • | ||||
| 547 | Minneapolis (MSP) | San José del Cabo (SJD) | 4h 34m | • | • | • | ||||
| 175 | Milwaukee (MKE) | Fort Myers (RSW) | 3h 13m | • | ||||||
| 176 | Fort Myers (RSW) | Milwaukee (MKE) | 3h 18m | • | ||||||
| 382 | Fort Myers (RSW) | Minneapolis (MSP) | 3h 45m | • | ||||||
| 942 | Sarasota (SRQ) | Minneapolis (MSP) | 3h 38m | • | ||||||
| 527 | Minneapolis (MSP) | Cozumel (CZM) | 4h 17m | • | ||||||
| 658 | Denver (DEN) | Minneapolis (MSP) | 1h 58m | • | • | |||||
| 528 | Cozumel (CZM) | Minneapolis (MSP) | 4h 6m | • |
Top airports served by Sun Country Air
- Minneapolis St Paul Airport (MSP)
- Cancun Airport (CUN)
- Las Vegas Harry Reid Intl Airport (LAS)
- Fort Myers SW Florida Intl Airport (RSW)
- Los Angeles Airport (LAX)
- Dallas/Fort Worth Airport (DFW)
- Orlando Airport (MCO)
- Phoenix Sky Harbor Intl Airport (PHX)
- Seattle/Tacoma Intl Airport (SEA)
- San Francisco Airport (SFO)
- Milwaukee-Mitchell Airport (MKE)
- Punta Cana Airport (PUJ)
- Tampa Airport (TPA)
- Boston Logan Intl Airport (BOS)
- Denver Intl Airport (DEN)
Sun Country Air contact information
- SYIATA code
- +1 651 905 2737Call
- suncountry.comVisit
Overview of Sun Country Air
Based in Minneapolis, Sun Country Airlines has year-round services across the United States and into Mexico. Departures are also scheduled from Dallas, Las Vegas, and Portland. The number of daily flights is dramatically increased during warmer months, with seasonal flights available to the Caribbean and Central America. Among the countries reached are Jamaica, Costa Rica, Belize, the Dominican Republic, and Aruba. An interline agreement is held with Condor, which provides nonstop flights to Germany.
Sun Country Airlines operates as an ultra-low-cost carrier and sells tickets at competitive prices. Services, such as checked luggage, are optional extras, with the standard fares only allowing a small carry-on bag that must fit underneath the seat in front.
Economy is the only cabin class available; however, it comes with a range of amenities and at least 30 in of legroom. There are seats that have as much as 34 in of space and an extra 50% recline if you are interested in paying to select your spot. USC and AC power outlets are also available next to upgraded seats. All passengers are offered complimentary beverages, which include juice and coffee.
Boeing aircraft are exclusively flown by Sun Country Airlines. The narrow-body 737 Next Gen series is favored for its fuel efficiency and 183-passenger capacity. All passengers are seated in a singular stretched cabin. The fleet is boldly painted in a dark blue and orange design, distinctively standing out from other planes. Several of the jets are named after lakes located in Minnesota, such as Lake Nokomis, Lake Winona, and Lake Jefferson.
Sun Country Air information
| IATA code | SY |
|---|---|
| Routes | 215 |
| Top route | Orlando Airport to Minneapolis |
| Airports served | 97 |
| Top airport | Minneapolis St Paul |
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