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Opting for any of the prominent car rental chains in this area provides numerous benefits. These companies offer user-friendly websites and mobile apps, allowing you to conveniently manage your rental both before and during your rental period. This flexibility enables you to make adjustments to your reservation effortlessly, including extensions if needed. Moreover, larger rental companies often have a dedicated customer service team and a wide selection of vehicles in their fleet. If you happen to be a member of their loyalty programs, it may further enhance the appeal of choosing that particular company.
When selecting a car rental at Columbus Metropolitan Airport, it is essential to possess a driver's license that is valid and is in the name of the person renting the car. Major credit cards such as American Express, Diners Club, Mastercard, and Visa are accepted by the rental companies operating at the airport, and they are usually the easiest way to rent a car since they offer security rental companies want when renting a car. Most companies will also accept debit cards, but be aware that they may impose a significant hold on your card while you have your rental.
This airport does not have a dedicated rental center, but they still have plenty of great amenities in the terminal area where you will be renting your car. This includes things like ATMs, relief areas for your pets, a number of vending machines to get a drink or a snack, and there is even a kid's play area where children can pass a little time while you pick up your rental.
Car rental companies that offer shuttle or pick-up services from Columbus Metropolitan Area airport to off-airport locations include Alamo, Avis, Budget, Enterprise Rent-A-Car, Hertz, and National.
One location in Columbus Metropolitan Area Airport
One location in Columbus Metropolitan Area Airport
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2.0 Poor
Anonymous, May 2021
Pros:
Sadly, this was a business ending experience for us!Cons:
We needed an SUV-sized vehicle for our trip to a high school graduation (we were transporting a large item to a family member). My wife made the reservation in MARCH for an SUV to be used at the tail of May. The day before our rental, my wife went to the rental company to ensure we were going to get the size vehicle we reserved. NONE WERE AVAILABLE! We had to scramble and borrow a neighbor’s SUV. We will not go with the company in the future!6.8 Okay
Maureen, Jul 2020
Pros:
Part of the staff were helpful, the part were terribleCons:
When we got there, they didn’t have a premium SUV, the biggest was a 5 passenger, since there were 6 of us that wAsnt going to work. They didn’t offer a solution, told us we would have to take two cars. Finally a van magically appeared. Lots of my time was wasted!!! I will never ever use kayak againOne location in Columbus Metropolitan Area Airport
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2.0 Poor
Anonymous, Mar 2021
Cons:
Everything could've been better. They made me wait hours on a reservation rental! They rented my sports utility and gave me a mini car for the same price. They charged my credit card more than once , taking over$300 for a1 Day rental! Now I'm fighting fort my money back. Worse experience Ever!!! Run Run Run, I left Enterprise but may return seeing that They aren't so bad now after comparing.2.0 Poor
Anonymous, Jan 2021
Pros:
The staff was TRASH! Careless attitudes and busy in personal phones. I had to return my rental because the oil light came on. No one apologized for holding me up, I was an hour late for an important appointment and they didn’t care, I will never rent from Avis again. Their staff needs more customer service training. A simple “I’m sorry for your inconvenience” would’ve went a long way!10.0 Wonderful
Anonymous, Jun 2022
10.0 Wonderful
Sergio, Dec 2021
2.0 Poor
Louise, Nov 2021
2.0 Poor
Anonymous, Jan 2021
Cons:
I was unable to get a rental from here because I did not have a credit card but debit card although I would have been paying for services upfront. I just went to Enterprise so if they give you a hard time Enterprise got you I had real business to take care of.One location in Columbus Metropolitan Area Airport
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2.0 Poor
Anonymous, Sep 2022
10.0 Wonderful
Chiquita, Aug 2020
Pros:
The staff was very friendly and helpful. The rental process and return was super easy. Thanks Budget Columbus Ga Airport!3.6 Poor
Anonymous, Jun 2020
Pros:
Staff unfriendly, didn't have a clean decent car. Never offered any apologies2.0 Poor
Anonymous, May 2020
Pros:
There was nothing about the experience with budget that was even expectable.Cons:
The right car available. Not getting a vehicle that smelt like marijuana and maintenance light not being on.4.0 Mediocre
Brian, Jan 2020
Pros:
Seemingly friendly staffCons:
The vehicle was awe full with no Nacional capabilities and very little utility in general. What vehicle doesn’t have the ability to at least connect a personal phone for navigation.8.0 Very Good
Todd, Mar 2023
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One location in Columbus Metropolitan Area Airport
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4.0 Mediocre
Anonymous, May 2021
Pros:
There was a vehicle for me to use.Cons:
The reservation although confirmed, was not ready. Staff at pickup were rude and short because my pickup was scheduled for 6pm, and they were ready to leave for the day at 6pm. I was told there was no vehicle like the one I had reserved, but they were willing to place me in a sedan. They handed the keys over, told me the total charge without explaining the break down and sent me on a hunt for the vehicle. It took me 10 minutes to find it only to see that the cleanliness sticker had been left torn from the previous rental trip. The car was not cleaned and it did not have a full tank of gas. There was no use going back to the counter since the staff was out the door before I could collect my baggage and follow. The drop off was smoother although I wasn't able to really talk to anyone about my concerns for billing. They had me drive up and leave the vehicle in a return line.2.0 Poor
carol, Mar 2021
Pros:
The vehicle was fine.Cons:
I dropped the car off on the day it was due. I went inside and handed the keys to the attendant. After three days I started getting calls that my vehicle was overdue and I needed to return it. I was on vacation and was on the phone for a long time. I was informed it would be taken care of. The calls continued for 3 days. I called the company several times during my VACATION. After asking for a supervisor and telling them I was tired of being harassed, the calls finally stopped.5.2 Fair
Leonardo, Feb 2020
Pros:
Employees were unable to explain about the toll pass, i was never told that dropping off the car at a later time was going to cost me 49 dollars more.10.0 Wonderful
Anonymous, Aug 2022
2.0 Poor
Anonymous, Jun 2021
Pros:
The staff was rude2 locations in Columbus Metropolitan Area Airport
One location in Columbus Metropolitan Area Airport
Locations in Columbus Metropolitan Area Airport
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One location in Columbus Metropolitan Area Airport
Locations in Columbus Metropolitan Area Airport
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One location in Columbus Metropolitan Area Airport
Locations in Columbus Metropolitan Area Airport
3250 W Britt David Rd, Columbus, , USA Georgia
+1 914 368 0091
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