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Charlotte car hire

Driver's age: 26-65

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Cheap car rentals in Charlotte

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Intermediate
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Standard
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KAYAK’s top tips for renting a car in Charlotte

  • Driving in Charlotte is the most convenient and effective way of getting to know the city, as all the major interest points are pretty scattered across a 15-mile range. Downtown Charlotte, which is known as Uptown, gets quite busy, but just a short ride away you'll find the cool North Davidson St. and Plaza Midwood neighborhoods. A car is the perfect option for those looking to explore other destinations outside the city — including the US National Whitewater Center, an outdoor recreation facility that sits 15 miles west of Uptown and offers several outdoor activities. Another popular destination is Lake Norman, which is only 30 minutes outside of Charlotte.
  • All the big car hire agencies, including Alamo, Avis, Enterprise, and Hertz, can be found at Charlotte Douglas International Airport (CLT)'s Consolidated hire Car Facility, which is in the Level 2 lobby next to the Hourly Parking Deck, right in front of the Arrivals terminal.
  • Uptown is one of the most crowded areas in the city, particularly when there are big events going on, such as a Carolina Panthers game, so beware of pedestrians if you're driving there. The whole of Charlotte gets pretty packed during NASCAR season, so you may want to avoid going to shopping malls in the city center. The Interstate 485 (I-485) is a highway loop that encircles the city, and, while it may be a little difficult to navigate, it is usually less congested than the Interstate 77, which flows north-south on the western side of Charlotte.
  • Although traffic is manageable, roads are usually fairly busy throughout Charlotte during peak hours, so avoid rush hour traffic both in the morning (between 7:30 and 10 a.m.) and afternoon (between 4 and 7 p.m.) if you don't want to be stuck driving for longer than needed. The I-77 in particular tends to get packed during rush hour, in which case it's best to take the 385 loop around the city. When there's a major sporting event taking place, it is recommended that you refrain from driving in the Uptown area.
  • Book your rental car in Charlotte at least 1 day before your trip in order to get a below-average price
  • Standard rental cars in Charlotte are around 11% cheaper than other car types, on average

Charlotte car rental experiences: the best tips from KAYAK users

Insights shared by verified travelers who rented a car in Charlotte 
Verified travelerOct 2024
Plan for airport traffic as NU car is 10 minutes away from the airport (with no traffic) and the CLT security lines were well over 45 min long.
Verified travelerAug 2024
Find this company and don’t use the ones at the airport, which are much more expensive. This is less than a mile from the airport and has a shuttle.
MicahJun 2024
If you have a car available rent it out even if you don’t like the drop off city.
Verified travelerMar 2024
Make sure to call the rental car company to verify that they have a car available for you when you arrive, despite having a confirmation number.
Verified travelerMar 2024
Haven't rented from Hertz previously. If the fees are favorable the next time, I would rent from Hertz again.
Verified travelerMay 2024
Plan ahead. The roads are a bit confusing when you’re leaving the airport.
StephanieMar 2024
Book a midsize car or SUV. Parking can be difficult in Charleston.
Verified travelerMay 2024
Lower the deposit/ fees, the better
Verified travelerFeb 2024
The counter person was very nice and helpful. Car was clean and comfortable.
ChrisDec 2023
Know what you are doing before you arrive.
Verified travelerNov 2023
Why rent a regular car for your leisure time when you could be having a great experience in a nice clean luxury car for around or in my case, a cheaper price. Enjoy life
Verified travelerOct 2023
Just let them understand they close usually around 6pm. Otherwise, an excellent deal
Verified travelerNov 2023
Don’t rent with Budget. Driving in Charlotte was considerably moderate.
Verified travelerOct 2023
Rent from the closest location that you are staying.
Verified travelerOct 2023
Rent via the airport not an offsite location.
StephenJun 2023
Pickup was straightforward and convenient to exiting the airport. Dropoff was even easier. Charlotte has great roads and good signage, I found it easy to navigate.
KenJul 2023
Try Hertz. They have automated check in kiosks. No lines!!!
Verified travelerAug 2023
Make sure company have a car and if through a third party make sure credit transfer to another company
Verified travelerMay 2023
It was Sunday and the only option I had was airport location. They should have different locations for pickup. Otherwise, every thing was great.

FAQs about renting a car in Charlotte

  • What type of car is recommended for driving in Charlotte?

    A small automatic car is the recommended option in Charlotte for travelers who don't require much space for passengers or luggage, as they are easy to drive and park around the city. For families, a compact SUV might be the best option, as it drives well both in the city and around the mountains and lakes.

  • What’s the speed limit in Charlotte?

    The speed limit within the city is usually 35 miles per hour (mph), but it may be lower in certain residential areas, in which case speed limit signs will be posted. Outside the city area the speed limit is usually 55 mph, and interstates all have posted speed limits with a maximum of 70 mph.

  • Where are the best places to park in Charlotte?

    There are about 1,100 on-street parking spaces in the Uptown area of Charlotte, plus over 20 parking garages spread throughout the city. Street parking must be paid between 7 a.m. and 6 p.m. on weekdays -- you can either pay at the meter or at the designated kiosks. Parking Uptown usually costs at least $1 per hour, while daily rates typically range between $8 - $10.

  • What is the best car hire company in Charlotte?

    Based on ratings and reviews from real users on KAYAK, the best car hire companies in Charlotte are Alamo (7.9, 93 reviews), Enterprise Rent-A-Car (7.1, 97 reviews), and Dollar (6.4, 170 reviews).

  • How much is the price of fuel in Charlotte?

    The average price of fuel in Charlotte is AED 12.50 per litre over the past 30 days. Filling up a tank of fuel costs between AED 150 and AED 200, depending on the car size.

  • What is the most popular car hire in Charlotte?

    Standard (Nissan Rogue or similar) is the most frequently booked car hire type in Charlotte.

  • How can I find car hires near me in Charlotte?

    Take a look at our extensive car hire location map to find the best car hire deals near you.

  • How much does a Standard car hire cost in Charlotte?

    A Standard car hire in Charlotte costs AED 247 per day, on average.

  • How much does a Mini car hire cost in Charlotte?

    A Mini car hire in Charlotte costs AED 366 per day, on average.

  • How much does an Intermediate car hire cost in Charlotte?

    An Intermediate car hire in Charlotte costs AED 194 per day, on average.

Charlotte car rental reviews and directory 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

Dollar

Best rated

Cleanliness

7.1

Comfort

7.0

Pick-up/Drop-off

6.4

Value for money

6.3

4 locations in Charlotte

Show locations

Locations in Charlotte

5489 Josh Birmingham Parkway

+1 866 434 2226

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

6141 E Independence Blvd

+1 704 566 3049

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

895 W Trade St

+1 704 243 6119

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00

9218 South Boulevard

+1 704 553 8989

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Filters

Show reviews that mention

Reviews

2.0 Poor

Anonymous, Oct 2024

Supplier choice

KAYAK
It felt like an attempted bait and switch with their "Manager's Special" to force me into an expensive upgrade. And, none of the online check-in process was useful as I had to do it all again at the counter.

10.0 Wonderful

Anonymous, Sep 2024

Intermediate SUV

KAYAK
Car pickup was slow due to Dollar / Hertz computer system issues

2.0 Poor

Anonymous, Sep 2024

Full-size

KAYAK
The dollar office did not exist. We were forced to rent a vehicle from a competitor that costs over 3 times what we had initially agreed to with Dollar. We were told by a Dollar representative that the difference would be repaid however we are still waiting on that refund confirmation.

2.0 Poor

Susan, Sep 2024

Supplier choice

KAYAK
They charged me $38 for being an “underage driver”- I am 51. Realized when I got back from my trip and cannot get a human on the phone. Sent an email 4 days ago, so guess will have to take it up with my CC company.

2.0 Poor

Anonymous, Aug 2024

Standard SUV

KAYAK
They would not honor my reservation and left me stranded without a vehicle

2.0 Poor

Anonymous, Aug 2024

Supplier choice

KAYAK
We had a reservation and when we went to pick up the car, they said they were sold out.

1 out of 38

Budget

Cleanliness

6.1

Comfort

6.6

Pick-up/Drop-off

6.0

Value for money

5.9

8 locations in Charlotte

Show locations

Locations in Charlotte

1100 W Craighead Rd

+1 704 596 9590

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

222 East 3rd Street

+1 704 376 7073

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

3716 West Wt Harris Boulevard

+1 704 921 3703

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday12:00 - 15:00

4200 South Boulevard

+1 704 529 4826

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday11:00 - 14:00

4430 East Independence Blvd

+1 704 536 6617

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday10:00 - 13:00

5489 Josh Birmingham Parkway

+1 704 359 5701

Monday05:00 - 23:5900:00 - 02:00
Tuesday05:00 - 23:5900:00 - 02:00
Wednesday00:00 - 02:0005:00 - 23:59
Thursday00:00 - 02:0005:00 - 23:59
Friday00:00 - 02:0005:00 - 23:59
Saturday05:00 - 23:5900:00 - 02:00
Sunday00:00 - 02:0005:00 - 23:59

5640 South Boulevard

+1 704 522 8922

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday10:00 - 13:00

6721 East Independence Blvd

+1 704 567 6202

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday10:00 - 13:00

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Reviews

2.0 Poor

Vetta, Oct 2024

Intermediate

KAYAK
The wait to get rental was four hours. Even had to wait in a line to return the rental. Never had an experience like this before.

2.0 Poor

Anonymous, Oct 2024

Full-size

KAYAK
Received mid sized car rather than reserved full size. Took over 2 hours of standing in line to get car.

4.0 Mediocre

Anonymous, Oct 2024

Passenger van

KAYAK
Not great, we were quoted for a ford transit or similar with a price of $615. When I got to the airport, they didn’t have any transits and could only give us an armada. I ended up having to pay $3,300 for a van which was ridiculous.

2.0 Poor

Anonymous, Oct 2024

People carrier

KAYAK
Pick up in CLT was easy. Drop off at AVL consisted of an employee saying "park it in E17 and drop your keys in the drop box. Budget will send you a receipt." I have not received a receipt of any info from Budget since I left Charlotte. I am concerned.

2.0 Poor

Anonymous, Oct 2024

Pick-up truck

KAYAK
The worst customer service experience I have ever had in my life and the first or second review I’ve ever left to begin with

10.0 Wonderful

Anonymous, Aug 2024

Passenger van

KAYAK
Thank you for such a great experience!! The best most compassionate people work here! I appreciate your kindness!!

1 out of 53

Hertz

Cleanliness

6.4

Comfort

6.4

Pick-up/Drop-off

5.8

Value for money

5.8

9 locations in Charlotte

Show locations

Locations in Charlotte

14401 Carowinds Blvd

+1 704 553 8989

Opening times not available

5010 N Tryon St

+1 704 509 1861

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

5010 N Tyron St

+1 704 509 1861

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00

5400 Airport Drive

Opening times not available

5489 Josh Birmingham Parkway

+1 704 359 0114

Monday06:00 - 23:5900:00 - 02:00
Tuesday06:00 - 23:5900:00 - 02:00
Wednesday00:00 - 02:0006:00 - 23:59
Thursday06:00 - 23:5900:00 - 02:00
Friday06:00 - 23:5900:00 - 02:00
Saturday00:00 - 02:0006:00 - 23:59
Sunday06:00 - 23:59

6141 E Independence Blvd

+1 704 566 3049

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

6300 Morrison Blvd

+1 704 362 4768

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00

895 W Trade St

+1 704 243 6119

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00

9218 South Boulevard

+1 704 553 8989

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Filters

Show reviews that mention

Reviews

2.0 Poor

Anonymous, Oct 2024

Intermediate

KAYAK
Reserved a car well in advance of my trip, called Hertz to confirm the day before trip, arrived 30 min before the location opened… not only did they not have a car for me, and not have a car for the 2 other customers who we there with me, they had ZERO CARS at this location. This was my first and last time trying Hertz.

2.0 Poor

Anonymous, Aug 2024

Compact SUV

KAYAK
Got my flight delayed and by the time I reached the airport to take the, no car was left. On top of that I see the collision coverage was charged on my credit card without even getting the car.

2.0 Poor

Kristen, Jul 2024

Compact SUV

KAYAK
We weren’t able to get the car. When we got there to pick up the vehicle, my husband was told that there was no car available for him to rent.

2.0 Poor

Vichi, Jul 2024

Supplier choice

KAYAK
When arrived to Hetrz branch the staff notified to me that doesn’t have car available and that my reservation wasn’t valid. Then I going to another renta car provider.

2.0 Poor

Anonymous, Jun 2024

Standard SUV

KAYAK
I checked in on the Hertz app. I could select a car on the app. Went to 3 different lines to find a person with access to select a car. Had to provide DL and Credit Card again even though I had already uploaded in the app. Went out to get my car. 4th line. They changed me to another car to speed up my wait. Went to the gate to get out. 5th line. My reservation was cancelled given I was not assigned the different car in their system. Turned away from gate as a result. Had to go back inside to get a new reservation. 6th line. Picked up the same car and waited in line at the gate a second time to leave. 7th line. I promise I am not over exaggerating my experience. Very frustrating.

2.0 Poor

Eric, May 2024

Intermediate SUV

KAYAK
Hertz messaged me that they didn’t have my car, which I had confirmed and checked in for, and after that notification they made me stand in line 25 minutes at their desk to be told I couldn’t get any refund. I looked for a way to contact Kayak for a refund, and there was no contact info anywhere on Kayak’s web site. So never again, Hertz and Kayak.

1 out of 49

Alamo

8.0

Cleanliness

7.9

Comfort

8.3

Pick-up/Drop-off

8.1

Value for money

7.6

One location in Charlotte

Show locations

Locations in Charlotte

5489 R C Josh Birmingham Pkwy

+1 844 366 8844

Monday00:00 - 02:0004:00 - 23:59
Tuesday00:00 - 02:0004:00 - 23:59
Wednesday00:00 - 02:0004:00 - 23:59
Thursday00:00 - 02:0004:00 - 23:59
Friday04:00 - 23:5900:00 - 02:00
Saturday04:00 - 23:5900:00 - 02:00
Sunday04:00 - 23:5900:00 - 02:00

Filters

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Reviews

2.0 Poor

Stephanie, Aug 2024

Intermediate SUV

KAYAK
Midnight in Charlotte Airport, rented an Alamo car after flight was cancelled. Website says Alamo open until 1:45am but no one was there to rent out cars. I was stranded because all other cars had been rented due to many flight cancellations.

2.0 Poor

April, Jul 2024

Intermediate

KAYAK
There weren't any cars available for pickup and the woman that worked there was very rude about it.

2.0 Poor

Amanda, Jun 2024

Compact

KAYAK
Waited over an hour in line to find out they need 2 photo id’s which I didn’t have but 1. No car…

2.0 Poor

Micah, Jun 2024

Standard SUV

KAYAK
Horrible, they did not honor my reservation and my family was stranded.

2.0 Poor

Anonymous, May 2024

Intermediate

KAYAK
They required 2 forms of photo idea (not warned ahead of time) because I booked within 24 hours. Never seen this in my life after hundreds of rentals. Everything else was sold out and i took a $200 uber instead.

8.0 Very Good

Anonymous, May 2021

KAYAK

Pros:

Staff was relatively friendly and helpful, vehicle was excellent.

Cons:

The vehicle was not waiting for us when we arrived. We had to wait over 30 minutes for a vehicle to arrive at the facility. Communication of this was poor as we were told the wait would be only 10 minutes and I believe we were not immediately notified when our vehicle was ready.

1 out of 18

Enterprise Rent-A-Car

Cleanliness

7.7

Comfort

8.0

Pick-up/Drop-off

7.6

Value for money

7.2

14 locations in Charlotte

Show locations

Locations in Charlotte

10421 S Tryon St

+1 704 587 1058

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday00:00 - 02:00

1102 S. Tryon St.

+1 704 348 4433

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday00:00 - 02:00

325 E 9th St

+1 704 348 4433

Monday00:00 - 02:00
Tuesday00:00 - 02:00
Wednesday00:00 - 02:00
Thursday00:00 - 02:00
Friday00:00 - 02:00
Saturday00:00 - 02:00
Sunday00:00 - 02:00

3501 Brookshire Blvd

+1 704 348 4433

Monday00:00 - 02:00
Tuesday00:00 - 02:00
Wednesday00:00 - 02:00
Thursday00:00 - 02:00
Friday00:00 - 02:00
Saturday00:00 - 02:00
Sunday00:00 - 02:00

4226 South Blvd Ste A

+1 704 525 2104

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

5100 E Independence Blvd

+1 704 531 2099

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday00:00 - 02:00

5115 Nations Ford Road

+1 704 519 0533

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 02:00
Sunday00:00 - 02:00

5489 R C Josh Birmingham Pkwy

+1 704 359 8884

Monday04:00 - 23:5900:00 - 02:00
Tuesday04:00 - 23:5900:00 - 02:00
Wednesday04:00 - 23:5900:00 - 02:00
Thursday00:00 - 02:0004:00 - 23:59
Friday04:00 - 23:5900:00 - 02:00
Saturday00:00 - 02:0004:00 - 23:59
Sunday04:00 - 23:5900:00 - 02:00

5925 N Tryon St

+1 704 597 0004

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday00:00 - 02:00

6300 Morrison Blvd

+1 704 552 7704

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday00:00 - 02:00

6541 E Independence Blvd

+1 704 535 0521

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

6859 South Blvd

+1 704 552 8992

Monday00:00 - 02:00
Tuesday00:00 - 02:00
Wednesday00:00 - 02:00
Thursday00:00 - 02:00
Friday00:00 - 02:00
Saturday00:00 - 02:00
Sunday00:00 - 02:00

7340 Smiths Corners Blvd

+1 704 598 3150

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

7747 University City Blvd

+1 704 688 6580

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

Filters

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Reviews

10.0 Wonderful

anthony, Oct 2024

People carrier

KAYAK
Car was late and had to be cleaned while we waited. It was a nice car though. We paid more because it was a one way.

2.0 Poor

Mike, Oct 2024

Premium

KAYAK
They Canceled my booking an hour before I was supposed to pick up the vehicle. Seems to be typical for enterprise. It's happened several times.

10.0 Wonderful

Anonymous, Jul 2024

People carrier

KAYAK
The experience was great. Everything went smooth and quickly. The associate was friendly and made it an easy pick up process.

8.0 Very Good

Anonymous, Jul 2024

Pick-up truck

KAYAK
Better price

2.0 Poor

Jordan, Jul 2024

Luxury

KAYAK
Awful.

10.0 Wonderful

Howard, Jun 2024

Compact

KAYAK
Very helpful staff. Quickly sorted a problem with CarPlay.

1 out of 23

Sixt

Cleanliness

8.1

Comfort

7.4

Pick-up/Drop-off

6.9

Value for money

7.2

One location in Charlotte

Show locations

Locations in Charlotte

5489 Josh Birmingham Parkway

+1 888 749 8227

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

Filters

Reviews

10.0 Wonderful

John, Aug 2024

Full-size

KAYAK
Fast pickup, good price, nice cars, professional service!

10.0 Wonderful

Tasheba, Jul 2024

Compact

KAYAK
Everything was great! Alice at that front desk was very nice and helpful. I will definitely rent through them again.

2.0 Poor

Jessica, Jul 2024

Luxury SUV

KAYAK
The reps at Charlotte airport tried to give me another vehicle because they wanted to use me to drive it back since it was a one way rental. The ‘rep’ at Baltimore airport at check-in was extremely rude and disrespectful. I report this and they never addressed any of this.

10.0 Wonderful

Phil, Jun 2024

Luxury

KAYAK
Fantastic pickup experience, all staff at pickup were amazing. Drop off was a cynch, and the car was exceptional.

10.0 Wonderful

Anonymous, Nov 2023

Luxury

KAYAK
Hey I’ve always seen this company sitting on the side and just thought, they probably want an arm and a leg for one of those nice cars. I drive a BMW 4 series and once you’ve drove luxury, it’s hard to go back. The price was lower than if I went and rent a Nissan Altima, crazy right. Maybe they had a special or just the timing was right. I like what I got and got a real experience.

2.0 Poor

Anonymous, Sep 2023

Full-size

KAYAK
When I first tried to book, they allowed me to go through the whole process and then told me there were no cars available. I tried again for a different car and was able to get one. I went to pick up the car and the woman at the counter told me that even though I had a reservation, if it was made that same day there were not any cars available. Then after she actually looked, she told me that my reservation was actually available but there were actually two under my name. I told her I was told that the first one didn't go through because there were no cars available at the time. Then she tried to upsell me on insurance I didn't need and intimidate me with fear tactics about what could happen if I didn't get the insurance. After all that I finally got the car. The car was mostly clean. It had some minor seat stains but it was a good experience. Then at the end of the trip I saw that SIXT charged my card twice, once for the actual rental and once for the one THEY canceled. I called them to dispute the charge and they told me they never actually canceled it, even though when I tried to book they told me there were no cars available. So SIXT charged me for a car they never had that I never rented.

1 out of 9

Avis

Cleanliness

5.9

Comfort

6.0

Pick-up/Drop-off

5.5

Value for money

5.6

8 locations in Charlotte

Locations in Charlotte

1100 W. Craighead Rd

+1 704 921 3386

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

222 East 3rd Street

+1 704 331 9007

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

3716 West Wt Harris Boulevard

+1 704 599 6432

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday12:00 - 15:00

4200 South Boulevard

+1 704 529 7567

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday11:00 - 14:00

4430 East Independence Blvd

+1 704 563 7013

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday10:00 - 13:00

5489 Josh Birmingham Parkway

+1 704 359 5700

Monday05:00 - 23:5900:00 - 02:00
Tuesday00:00 - 02:0005:00 - 23:59
Wednesday05:00 - 23:5900:00 - 02:00
Thursday00:00 - 02:0005:00 - 23:59
Friday05:00 - 23:5900:00 - 02:00
Saturday05:00 - 23:5900:00 - 02:00
Sunday00:00 - 02:0005:00 - 23:59

5640 South Boulevard

+1 704 523 7113

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday10:00 - 13:00

6721 East Independence Blvd

+1 704 568 6637

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday10:00 - 13:00

Filters

Show reviews that mention

Reviews

2.0 Poor

Anonymous, Jul 2024

Intermediate SUV

KAYAK
Everything

2.0 Poor

Anonymous, Dec 2023

Intermediate SUV

KAYAK
Terrible, just terrible

2.0 Poor

Karun, Dec 2023

Intermediate SUV

KAYAK
I reserved several weeks in advance but there were no cars available when I arrived. My options were to wait until a car was returned or call customer service to see if any other locations had inventory.

2.0 Poor

Anonymous, Jun 2023

Standard SUV

KAYAK
It was horrible…I will never rent from Avis again… they used to try harder…now they dont even try

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

Never had the chance

Cons:

The check-in process

8.0 Very Good

Ed, Apr 2021

KAYAK

Pros:

Professional, friendly reps.

Cons:

The representative said his only vehicle available was delivered from the airport location and the car had a heavy smoke smell. He said I could take it to the airport location to swap for another car. I appreciate it made the offer but don’t understand why the airport location provided the car to the other location knowing of the smoke problem. I did drive the 6 miles to the airport to make the swap. Personnel at both locations were friendly and professional.

Ace

4.3

Cleanliness

4.0

Comfort

4.5

Pick-up/Drop-off

4.4

Value for money

4.5

2 locations in Charlotte

Locations in Charlotte

4901 C Wilkinson Blvd.

+1 877 219 9192

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00

6248 E. Independence Blvd

+1 877 219 9192

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00

Filters

Show reviews that mention

Reviews

10.0 Wonderful

Anonymous, Oct 2024

Supplier choice

KAYAK
Everything worked great. Pick-up / drop-off shuttle to and from airport was quick and easy. Staff was friendly. No complaints.

2.0 Poor

Anonymous, Sep 2024

Economy

KAYAK
Cancelled reservation despite me calling to insure cars would be available upon my arrival. Only had one representative there who was frazzled upon answering the phone. Poor customer service.

4.0 Mediocre

Ricky, Jul 2024

Supplier choice

KAYAK
Shuttle experience was good; not long to wait. Once on site of rental car, service was mediocre. Rep treated us like we were trying to take advantage and he kept repeating the policy even though we were not arguing the fact of paying extra fees. He just didn’t have the best customer service attitude. He chose the worst car when he found out it was a one-way rental; the car was missing a hubcap and was not the best comfort ride in the interstate.

2.0 Poor

Esther, Jul 2024

Intermediate SUV

KAYAK
Will never use Ace again. I called to get a shuttle to pick me up and the gentleman repeatedly hung up on me or couldn’t explain where I should get the shuttle. He then proceeds to tell my husband, who was finally able to get some information from him after he repeatedly hung up on me, that there are no cars available and we would have to wait for two hours. We never got a car with Ace and I never will in the future. We used another company with far better service.

8.0 Very Good

Anonymous, May 2024

Intermediate

KAYAK
Only issue was the car class I purchased was not originally provided, but the wonderful lady at check-in remedied the situation immediately. Wasn't her fault - the computer information did not match my reservation. She was great and all went seamlessly thereafter.

10.0 Wonderful

Anonymous, May 2024

People carrier

KAYAK
Staff member Kaja was extremely helpful and addressed my questions with thorough answers. Kaja made it a pleasant renting experience!! Please acknowledge her support efforts.

Easirent

4.0

Cleanliness

4.9

Comfort

5.0

Pick-up/Drop-off

3.6

Value for money

4.7

One location in Charlotte

Locations in Charlotte

Charlotte Douglas International Airport

Opening times not available

Filters

Reviews

8.0 Very Good

Anonymous, Oct 2024

Compact

KAYAK
They could have told me there was a 250 hold for cleaning

4.0 Mediocre

Anonymous, Sep 2024

Compact

KAYAK
They would not let me rent a car unless I had a return flight home booked. This made everything very difficult for me and in turn a wasted flight

10.0 Wonderful

Anonymous, Aug 2024

Intermediate SUV

KAYAK
Great experience. Big suv. Crazy great price perfect customer service from Margaret

2.0 Poor

Anonymous, Jun 2024

Intermediate SUV

KAYAK
Save yourself the hassle and just spend the extra money for a known name rental company. Van took forever to come pick up from the airport because they are located off sight. The car was damaged on the front and not just a little ding but noticeable sized dents and scratches. Staff was nice but still not sure if I have been credited my $250 deposit that is due on top of what you pay for the rental.

2.0 Poor

Anonymous, Apr 2024

Intermediate

KAYAK
they added 40% to the bill and called it insurance... I did not want to pay as I have that through my car insurance as well as through my credit card provider. However, I would not be able to pick up the car without paying these additional charges.

2.0 Poor

Anonymous, Feb 2024

Compact

KAYAK
There was no way to call the shuttle for airport pickup -- I called at least 6 times and the phone just rings and rings. It took 20 minutes for the shuttle to arrive and take us to the office. Once there, I signed in at the desk but 25 minutes later, my name still hadn't been called. I took a cab back to the airport and got a car from Alamo.

Payless

8.0

Very Good

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

8.0

One location in Charlotte

Locations in Charlotte

3315 Scott Futrell Drive

+1 704 399 7167

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

Filters

No reviews available

NU Car

Cleanliness

4.2

Comfort

3.1

Pick-up/Drop-off

2.5

Value for money

2.8

One location in Charlotte

Locations in Charlotte

4121 South Stream Boulevard

+1 888 656 7383 ext. 2

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
Saturday09:00 - 12:00
Sunday00:00 - 02:00

Filters

Reviews

2.0 Poor

Anonymous, Oct 2024

Intermediate

KAYAK
They never showed up at the airport to pick me up!

6.0 Okay

Anonymous, Oct 2024

Intermediate

KAYAK
The rental process and the rental car itself were very smooth and a positive experience. The shuttle return to the airport after dropping off the car was quite stressful as it delayed us by 30-40 minutes when the return agent had told us to expect 10 minutes.

2.0 Poor

Christine, Oct 2024

Full-size

KAYAK
NU Car accepted a reservation that was outside their business hours. Their business hours were never communicated at any time. They never answered their phone or sent a shuttle. They are off site if the Charlotte airport in a shopping center. Upon arrival there in a cab, it also appeared that they had no cars. Absolutely avoid this entity.

2.0 Poor

Anonymous, Jun 2024

Intermediate

KAYAK
I have no idea why Kayak would support this company and have them as an option. Do they not listen to their customers ? Look at the reviews. They scam you into $50 extra dollars a day with fake car insurance. Not only did I buy the extra insurance and also have my credit card that covers rental car insurance they add on fake “collision” insurance that’s extra on top of the 2 other insurances I already have.

2.0 Poor

Anonymous, May 2024

Economy

KAYAK
You don’t partner with my insurance. Never got a chance to rent!

4.0 Mediocre

Nancy, Mar 2023

Economy

KAYAK
Drop off was terrible, I almost missed my flight because they weren't open until 9am

Economy Rent a Car

Cleanliness

3.3

Comfort

2.6

Pick-up/Drop-off

2.0

Value for money

3.3

One location in Charlotte

Locations in Charlotte

5401-B Wilkinson Blvd

Opening times not available

Filters

Reviews

2.0 Poor

Tyneka, Oct 2024

Intermediate

KAYAK
I had TWO separate bookings, with multiple confirmations. When I got there, the young women at the counter was extremely unhelpful & told me she can’t do nothing for me. Said she couldn’t find any of the reservations. Didn’t even try to offer to book me a new one at the counter, nothing.

4.0 Mediocre

Anonymous, Sep 2023

Full-size

KAYAK
Sloooooow shuttle service; more than 30 minutes. Staff says shuttle runs on loop. Shuttle driver insists staff has to request shuttle. Phone always going to voicemail--took more than 6 calls to get a live person. Had to request shuttle 4 times. Indifferent initial employees-blame shifting for problems. Car rented had mechanical problems within 2 miles of renting. More than 1.5 hours total from shuttle call to final rental of working vehicle while there were essentially no other, or minimal, other customers.

2.0 Poor

Anonymous, Jul 2023

Compact

KAYAK
Couldnt find the place. Shuttle never came, phone number didnt work.

CarWiz

Cleanliness

4.7

Comfort

4.0

Pick-up/Drop-off

2.5

Value for money

3.0

One location in Charlotte

Locations in Charlotte

4121 S Stream Blvd

+1 888 656 7383

Opening times not available

Filters

Reviews

2.0 Poor

Anonymous, Jul 2024

Intermediate

KAYAK
My flight from Chicago to Charlotte experience a 4 hour delayed due to storms and the closing of the airport in CLT (temporarily). By the time I landed in Charlotte, CarWiz was closed. I called and called and all I got was a recording stating the office is closed till next morning. I had to scramble and get a car at an astronomical price. I am NOT PAYING for anything with carWiz and I better not get charge for anything regarding this disaster of an experience.

2.0 Poor

Anonymous, Jun 2024

Intermediate

KAYAK
After inquiring about discounts for activity military, I was told they had none. A week later they presented me an offer for $380 for 14 days which was about half of what they told me the week prior. Then when I went to go pick it up, they added an additional 390 in different fees. I don’t know if they try hoodwink everybody or just people in the military…

4.0 Mediocre

Anonymous, Jun 2024

Intermediate

KAYAK
Was surprised it was required I had to pay $75 in liability insurance. Was that in the fine print?????

2.0 Poor

Betsy, Jun 2024

Economy

KAYAK
The car was clean and reliable, and the shuttle driver, who took me to back to the airport, was great. Otherwise, I would never recommend this rental company. My reservation was nonrefundable, which was fine, except for the fact that the agent, who checked me in, told me that I had to purchase their liability insurance because they didn’t “accept insurance from my insurance company” but that he would accept it for comp/collision coverage. Instead of losing the $190 I had already paid, I went ahead and purchased the liability insurance, for an additional $150. I then called my insurance agent, who assured me that my liability insurance would cover any rental car, in the US. I have attempted to have the $150 refunded to me, but have had a very difficult time reaching anyone who seems to be able to address the issue. Overall, I was very disappointed in the sneaky and unscrupulous practices this company employs.

2.0 Poor

Anonymous, Jun 2024

Economy

KAYAK
Quite literally the worst experience with a car rental company I have ever had. Whatever you do, regardless of what supposed “deals” they are claiming to give you, steer clear of this company! CarWiz/NU car rentals are a joke. No customer service. They aren’t upfront about added costs and insurance additions, and then gouge you once you’re there to actually pick up the vehicle and don’t have options to change your reservation without a penalty. I would be more likely to sell my first born child off than to ever utilize this company again.

2.0 Poor

Anonymous, Jun 2024

Economy

KAYAK
I never received a car or got my money back yet I need to speak with a manager please.

National

9.8

Wonderful

Cleanliness

9.0

Comfort

8.5

Pick-up/Drop-off

8.5

Value for money

7.5

One location in Charlotte

Locations in Charlotte

5489 R C Josh Birmingham Pkwy

+1 844 366 8843

Monday00:00 - 02:0004:00 - 23:59
Tuesday04:00 - 23:5900:00 - 02:00
Wednesday00:00 - 02:0004:00 - 23:59
Thursday04:00 - 23:5900:00 - 02:00
Friday04:00 - 23:5900:00 - 02:00
Saturday04:00 - 23:5900:00 - 02:00
Sunday00:00 - 02:0004:00 - 23:59

Filters

No reviews available

Advantage

6.1

Okay

Cleanliness

7.3

Comfort

7.0

Pick-up/Drop-off

6.4

Value for money

6.1

One location in Charlotte

Locations in Charlotte

5501 Josh Birmingham Parkway

+1 704 395 9983

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

Filters

No reviews available

Thrifty

6.7

Okay

5 locations in Charlotte

Locations in Charlotte

5125-b South Blvd

+1 704 565 5417

Opening times not available

5330 Wilkinson Blvd

+1 877 283 0898

Monday06:00 - 23:59
Tuesday06:00 - 23:59
Wednesday06:00 - 23:59
Thursday06:00 - 23:59
Friday06:00 - 23:59
Saturday06:00 - 23:59
Sunday06:00 - 23:59

6141 E Independence Blvd

+1 704 566 3049

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

895 W Trade St

+1 704 243 6119

Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00

9218 South Boulevard

+1 704 553 8989

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00

Filters

No reviews available

Europcar

5.9

Fair

One location in Charlotte

Locations in Charlotte

Please Go To The Advantage Counter

+1 704 395 9983

Opening times not available

Filters

No reviews available

Airport Van

5.0

Fair

One location in Charlotte

Locations in Charlotte

4901 Wilkinson Blvd

Opening times not available

Filters

No reviews available

Routes Car & Truck Rentals

5.0

Fair

One location in Charlotte

Locations in Charlotte

5401-b Wilkinson Blvd, Charlotte,nc 28208

+1 786 631 6360

Opening times not available

Filters

No reviews available

Elita Rent A Car

4.0

Mediocre

One location in Charlotte

Locations in Charlotte

Charlotte Airport Douglas CLT

+1 704 395 9983

Opening times not available

Filters

No reviews available

keddy by Europcar

6.3

Okay

One location in Charlotte

Locations in Charlotte

4200 Rental Car Rd, Charlotte

+1 704 395 9983

Opening times not available

Filters

No reviews available

DRIVALIA

5.5

Fair

One location in Charlotte

Locations in Charlotte

2230 Boyer Street ,charlotte,nc,us

Opening times not available

Filters

No reviews available

Ace Rental Cars

No score available yet

3 locations in Charlotte

Locations in Charlotte

4901 C Wilkinson Blvd.

+1 877 219 9192

Opening times not available

4901 C Wilkinson Blvd.

+1 877 219 9192

Opening times not available

6248 E. Independence Blvd

+1 877 219 9192

Opening times not available

Filters

No reviews available

Advance Car And Truck Rental

No score available yet

One location in Charlotte

Locations in Charlotte

5501 Josh Birmingham Pkwy Suite A, Charlotte, Mecklenburg County, North Carolina

+1 704 395 9983

Opening times not available

Filters

No reviews available

AutoEurope

No score available yet

One location in Charlotte

Locations in Charlotte

Charlotte Charles Douglas International Airport

Opening times not available

Filters

No reviews available

MEGA MC

No score available yet

One location in Charlotte

Locations in Charlotte

5401-B Wilkinson Blvd

+1 980 498 6947

Opening times not available

Filters

No reviews available

Silvercar

No score available yet

One location in Charlotte

Locations in Charlotte

3101 Yorkmont Road, STE 1600

+1 855 359 2227

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00

Filters

No reviews available

Sunnycars

No score available yet

One location in Charlotte

Locations in Charlotte

5489 R C Josh Birmingham Pkwy

Opening times not available

Filters

No reviews available

975 travellers who rented a car in Charlotte gave the car agency they used an average rating of 5.7

Car hire locations in or near Charlotte

Good to know

Most popular car type

Standard

When to book a car hire in Charlotte

Average daily price per month
Car hire prices as pick-up date approaches

Charlotte car hire information

Pick-up locationCharlotte
Car types
Hire locations75
Airport locations29