One week prior to my scheduled pick up time I received a call from the pick up location stating I needed to call the 800 number to cancel my reservation because they would not have a car ready for me. I did not cancel my reservation as I received numerous other emails confirming my vehicle would be ready. I picked up my vehicle and it was equipt with a feature called UVO, a subscription based service, which was not activated. Every 5-10 minutes while driving the radio would turn off as it attempted to connect to the UVO system. After returning the vehicle I started getting charged for numerous fees and add one that were never discussed at the time of checkout. I will never rent from Hertz again.

2.0 Poor

Dave, Apr 2024

Intermediate

They had incorrect duplicate order that messed up my entire booking process. They then gave me the wrong car. Charged me for a full tank even though the car was 1/3 full. Had wrong mileage. When I dropped off, they tried to retroactively change my daily rate, increasing by 30%. Absolutely awful experience.

2.0 Poor

Anonymous, Nov 2023

Intermediate SUV

Single worst car rental experience I have had. I’ve tried to rent from this location multiple times, multiple confirmed prepaid bookings. This is the first time they have had a car. The people working here have never heard of customer service. They answer personal phone calls during helping customers, lie to customers faces, and walk away from you in the middle of trying to get your car and return your car. I have never seen anything like this Hertz location. Shocked they are allowed to operate.

2.0 Poor

Anonymous, Nov 2023

Intermediate SUV

There was no cars available

8.0 Very Good

Anonymous, Nov 2023

Supplier choice

Everything was fairly smooth. I didn’t get a comprehensive explanation of the EV that ended up being my rental, but I figured most things out. Staff was friendly.

2.0 Poor

Anonymous, Sep 2023

Compact

I couldn't rent the car as the location had closed at an odd time mid-afternoon. As a result I had to quickly organize other transportation.

Alamo

8.0

Very Good

Read 7 reviews

Best rated

Cleanliness

8.2

Comfort

8.1

Pick-up/Drop-off

8.0

Value for money

7.8

One location in Rittenhouse

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Locations in Rittenhouse (Philadelphia)

2955 Market St

+1 215 387 9077 ext. 1

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00
Saturday	09:00 - 17:00
Sunday	09:00 - 17:00

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Reviews

2.0 Poor

Anonymous, Apr 2024

Economy

Terrible transparency on the toll pass payment scheme

2.0 Poor

Sarai, Sep 2020

Cons:

No one answered when I called to confirm a car was available and no one was at the rental counter when I arrived to pick up the car. Totally unprofessional.

2.0 Poor

Anonymous, Aug 2020

Pros:

Did not honor reservation

2.0 Poor

Anonymous, Jul 2020

Cons:

They didn't tell me my rental was no longer available. They tried calling me to tell me an hour before my car was due to be picked up to tell me that it was unavailable but I missed the call and ended up going in person to then be told I can't pick up my car. They could have emailed me or left a text message but they did not bother to go to that extent. Didn't even get some sort of voucher or coupon to compensate my going all the way in person to pick up the car. Very horrible experience overall.

10.0 Wonderful

Jennifer, Jun 2020

Pros:

Staff was friendly. Car was clean and nice.

10.0 Wonderful

Benjamin, May 2020

Pros:

The best. I love Alamo.

Cons:

Nothing! Super easy, everything about that company is fantastic.

Enterprise Rent-A-Car

7.5

Good

Read 4 reviews

Cleanliness

7.3

Comfort

7.7

Pick-up/Drop-off

7.5

Value for money

7.2

One location in Rittenhouse

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Locations in Rittenhouse (Philadelphia)

36 S 19th St

+1 215 751 1460

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00
Saturday	10:00 - 13:00
Sunday	00:00 - 00:00

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Reviews

4.8 Mediocre

Anonymous, Oct 2020

Pros:

The staff were decent. they were friendly and somewhat understanding. The car I received was not the car reserved. and the car received had a horrible odor that the staff tried to convince me of cleaning products. IT WAS NOT!!!! and it smelled so bad the whole trip i had to personally buy air fresheners. Literally!!!! and i know some of my stuff smelled like the car after a few hours. NO GOOD!!!!!!!!!

Cons:

I asked for a better smelling car before i took it off the lot and they convinced me that the smell would go away. No the smell didnt. Car ran smooth.... also it woulda been nice to have some gas in the car before leaving the lot too.

10.0 Wonderful

Anonymous, Oct 2020

Pros:

The woman shae! She was so very nice beautiful and just willing to be helpful! She derserves a pay raise!

10.0 Wonderful

Anonymous, Aug 2022

Great staff, very accommodating.

7.9 Good

Anonymous, Oct 2021

While I didn’t actually rent a car through Enterprise, they were kind enough to give me a call on Thursday (before my Saturday reservation) to verify pick and to remind me they closed at 1 pm. That was a little confusing as my plane did not arrive until 12:50 and if it was delayed at all they would be closed before I got there. Even though I requested a car for the airport my reservation was changed to a downtown location. That would not work out at all. Had to reserve another car with a different company. Thank goodness I did not pay in advance.

Budget

5.8

Fair

Most popular

Cleanliness

6.4

Comfort

6.7

Pick-up/Drop-off

5.7

Value for money

6.0

One location in Rittenhouse

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fromAED 188/day

Locations in Rittenhouse (Philadelphia)

200 South Broad Street

+1 215 732 1950

Monday	07:00 - 19:00
Tuesday	07:00 - 19:00
Wednesday	07:00 - 19:00
Thursday	07:00 - 19:00
Friday	07:00 - 19:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

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Avis

5.6

Fair

Read 7 reviews

Cleanliness

6.1

Comfort

6.3

Pick-up/Drop-off

5.6

Value for money

5.5

3 locations in Rittenhouse

Show locations

Locations in Rittenhouse (Philadelphia)

200 South Broad Street

+1 215 735 7193

Monday	07:00 - 19:00
Tuesday	07:00 - 19:00
Wednesday	07:00 - 19:00
Thursday	07:00 - 19:00
Friday	07:00 - 19:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

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2000 Arch Street

+1 215 563 8976

Opening times not available

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2951 Market Street

+1 215 386 2332

Monday	09:00 - 17:00
Tuesday	09:00 - 17:00
Wednesday	09:00 - 17:00
Thursday	09:00 - 17:00
Friday	09:00 - 17:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

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Reviews

7.2 Good

Anonymous, Aug 2020

Pros:

The pickup spot was changed to a spot much further away from the one I had booked. And that site closed 2 hours earlier than my rental ended, requiring me to make another trip back this morning to drop off the keys.

Cons:

See above

2.0 Poor

Bassem, May 2020

Cons:

The location of pick up was closed

10.0 Wonderful

Anonymous, Sep 2023

Compact

All good. Loved the convenience of picking up the rental right at the station.

4.0 Mediocre

Erin, Jul 2023

Intermediate

The car smelled like cigarette smoke when we got in. One of the windshield wipers didn't work properly. We were charged for an extra day because we dropped off the car a little outside business hours (traffic was really bad because of the rain).

2.0 Poor

Anonymous, Apr 2023

Full-size

Shockingly bad cleanliness. Had to try and clean car myself, but was so dirty that I didn’t want to touch any buttons in the car and th sort on the seats marked my clothing. Tried to return the car to the next Avis/budget branch a few miles down the road, but they had no stock, so had to clean it as best as possible and continue. Never using this brand again.

10.0 Wonderful

Anonymous, Nov 2022

Kia Soul wasn’t available and the seats in the type of Kia we had weren’t as comfortable as the Soul. Otherwise, it was a good experience all around,

Sixt

6.1

Okay

Cleanliness

6.6

Comfort

6.7

Pick-up/Drop-off

6.0

Value for money

6.0

One location in Rittenhouse

Show locations

Locations in Rittenhouse (Philadelphia)

1500 Market Street

+1 888 749 8227

Monday	07:00 - 19:00
Tuesday	07:00 - 19:00
Wednesday	07:00 - 19:00
Thursday	07:00 - 19:00
Friday	07:00 - 19:00
Saturday	08:00 - 16:00
Sunday	08:00 - 16:00

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Dollar

5.0

Fair

Cheapest deal

Cleanliness

6.3

Comfort

6.2

Pick-up/Drop-off

4.8

Value for money

5.5

One location in Rittenhouse

fromAED 132/day

Locations in Rittenhouse (Philadelphia)

1700 Benjamin Franklin Pakway

+1 215 563 2760

Monday	08:00 - 16:00
Tuesday	08:00 - 16:00
Wednesday	08:00 - 16:00
Thursday	08:00 - 16:00
Friday	08:00 - 16:00

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176 travellers who rented a car in Rittenhouse gave the car agency they used an average rating of 5.7

Average daily price per month

Car hire prices as pick-up date approaches

If you’re looking to save money and don’t mind renting a car in another neighborhood in Philadelphia, look for deals in Logan Square, where daily prices are around AED 161/day, or Fairmount (average of AED 184/day).