Book Hertz hire cars in Santo Domingo

Reviews for Hertz in Santo Domingo

Recent reviews

Traveller rating

Wonderful

2

Very Good

0

Good

0

Okay

2

Fair

1

Mediocre

0

Poor

14

10.0

I love the process and the patience of the person helpingReviewed 10 Aug 2024

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2.0

The staff were friendly, and the car was in good condition. However my rental was supposed to be $83.98 with the $300 deposit that was blocked on my card to be released on return of the car. The $300 is still out of my account nearly two weeks later. It has cost me $400 for renting a car for a few hours.Reviewed 22 May 2024

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2.0

Our van was not available when we arrived. The customer in front of us was told the same thing. He had to upgrade to another vehicle and was charged $300 more. We ended up at another rental company for more money. What a scamReviewed 31 Mar 2024

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2.0

Despite making a reservation months in advance, I was told no car was available at the time of my reservation and was directed to wait over 3 hours for a car. The cost of the reservation online was about $500, but I was told at the counter the actual total cost would be about $900. Unacceptable business practices. I gave my business to a different rental car company for the entirety of my stay. I also watched a number of other people make the switch from Hertz to the other rental car company due to the same issues. Hertz lost plenty of business that day due to poor business practices and service.Reviewed 1 Dec 2023

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2.0

The car itself was comfortable. However, unexpected increase in fees at pick up and drop off.Reviewed 28 Sep 2023

review from

10.0

Excellent expririenceReviewed 3 Nov 2022

review from

2.0

Put a disclosure that in Dominican Republic there is an additional fee for their insurance. They ONLY use the insurance they provide and not the ones bought online or 3rd party. The insurance costs almost the same price of the total rental. Let’s say you paid 300 for the car rental + 120 for 3rd party insurance (total 420). Once you get there. They say they only take there insurance and they will NOT let their car out without their insurance. I asked how much. They said the total would $598 and I would have to try to cancel the 3rd party insurance. Hertz what a scam! Why can’t you disclose this before renting. I had to tell the guy to cancel the reservation and I went with another car company luckily they had a decent price for an all together package.Reviewed 19 Nov 2021

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2.0

Pros:Price advertised wasn't right and car wasn't available. I didn't even pick upCons:Fire everyone in the d.r officeReviewed 30 May 2021

review from

2.0

Pros:nothingCons:when i arrive to rental car office they want 2 times more money for insurance or something else. this is not nice and i will never rental car from hertzReviewed 18 May 2021

review from

6.0

Cons:I was quoted one price online. I ended up paying hundreds of dollars more for a one week rental.Reviewed 22 Apr 2021

review from

4.0

Pros:Pick up was great and has no issues, as I always expect from this company.Cons:While dropping off, the attending associate was rude and unprofessional.Reviewed 22 Apr 2021

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2.0

Cons:The car I rented was not available, not clean, no fuelReviewed 19 Apr 2021

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More

• What is the most popular car hire from Hertz in Santo Domingo?

  Economy (Opel Corsa or similar) is the most frequently booked car hire type from Hertz in Santo Domingo.

• How many car hire locations does Hertz have in Santo Domingo?

  Hertz has 4 hire locations in Santo Domingo. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Las Americas airport (SDQ)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Las Americas airport (SDQ)?

  Yes