The service provided by Hertz at DeZavala was great. They need to revise their website so the driver understands that if they choose option of Hertz to pick the vehicle, that could mean you are stuck with an electric one plus they should indicate the amount of the deposit & the total cost. I feel like they do a bait and switch tactic. This is corporate’s fault (and choice) & nothing to do with the team at the DeZavala Center. They were greatReviewed 26 Jul 2024
review from
2.0
Tried to contact the office by phone several times a couple hours before my reservation’s start time to make some changes, but no one ever answeredReviewed 14 Apr 2024
review from
8.0
Vehicle was a little dirty on the outside and a cleaning rag and a different set of car keys were left on the inside, but otherwise the pickup and drop off were smooth and the lady who checked us in was super friendly and helpfulReviewed 13 Apr 2024
review from
2.0
Hertz location on the reservation was permanently closed. There was a sign on the door directing us to another location, so we went there. That place was closed too. Had to go to a third Hertz location to pick up our car. Took 3 hours total. Tried calling Hertz but nobody on the phone knew what was going on, didn't know anything about the closed locations.Reviewed 13 Apr 2024
review from
2.0
Despite prepaying for the rental, there was no car available for me at pickup.Reviewed 13 Apr 2024
review from
2.0
All Bad, never got car, Hertz overbooked had no cars available when I went to pick up car reservation. Hertz said they were 70 cars short when I got to Airport for car pickup. How does this happen, should be illegal! This totally ruined our vacation plans. Never again with Hertz or Kayak!Reviewed 3 Apr 2024
review from
2.0
I didn’t have an experience in San Antonio, when I arrive to the place they told me that the reservation was canceled and also they don’t have any car for me, I have pictures of their computer with the legend canceled before I arriveReviewed 29 Mar 2024
review from
2.0
Pick up was to say the least, pathetic. I did all of the suggested check in steps ahead of arriving at the counter. Still had to stand in line for 30 minutes, 10 of which were being first in line while 3 agents stared at their screens helping no one else. Then, was told that I would have to wait another 40 minutes to get the vehicle. The only explanation given was that they were backed up in cleaning vehicles.Reviewed 19 Mar 2024
review from
2.0
Would have been nice to know before I went all the way to the airport that they only took major credit cards with a balance of $500 or more.Reviewed 29 Feb 2024
review from
2.0
Ordered a gas car, got a Volvo EV. Made the trip very difficult.Reviewed 14 Feb 2024
review from
2.0
We wanted to pick up at the airport but we were given a location much far away from the airport to pick up. when we reached there Mr Jalen attended us. He only asked for the insurance which we denied, he did not give ask about the tolls payment . When I asked for the toll options they told me that i can pay thru the toll app NTTA or The Toll Roads. I opened an account on the toll roads and registered the vehicle along with my credit card info. However, when I wanted to check what has been charged I could not log in and it kept asking all the information again of the vehicle and credit card again. After giving full information it said that vehicle is registered with the corporate so I can not pay it on my account. It is so frustrating. When I asked the attendants at the return she did not know anything about it, Another standby attendant Jasmine came forward and asked me to take the picture of the VIN and other sticker on front and pay thru the NTTP. I tried to log into it but it has asked for the account no which I do not have any so can not use this app. Now I am not sure how the max $ 10 toll will turn out to be from Hertz. A very bad experience.Reviewed 11 Feb 2024
review from
6.0
I had to return the car I had for another due to an engine light and low tire pressure light on. The car was dirty.Reviewed 31 Oct 2023
Top tips for hiring a car from Hertz in San Antonio
Hertz offers a fleet of newer cars, ensuring a comfortable and reliable ride. Their staff is known for their professionalism and helpfulness, making the rental process smooth. Hertz Car Rentals in San Antonio also stands out with excellent customer service, addressing any concerns promptly, and offering a personalized experience that sets them apart from other rental agencies in the city.
When renting from Hertz Car Rentals in San Antonio, you can choose from a variety of car types to suit your needs. They offer a wide selection, from compact cars to SUVs and luxury vehicles. Whether you’re traveling with family or for business, you can find a car that fits your requirements and preferences. Some car types may be more in demand than others, so it's important to book your rental early, especially if you're traveling during peak season. For example, SUVs and minivans are typically more in demand than economy cars.
Hertz Car Rentals in San Antonio does have a rewards program called Hertz Gold Plus Rewards. Members of the program earn points on every rental, which can be redeemed for free rental days, upgrades, and other rewards. Anyone can join the Hertz Gold Plus Rewards program. There is no age requirement or minimum rental requirement. Members may enjoy benefits like faster reservations, faster rentals, and earn points for free rental days. The program offers a convenient and cost-effective way for customers to maximize their car rental experience in San Antonio.
Hertz Car Rentals in San Antonio offers a flexible cancellation policy. Customers can usually cancel their reservation without penalty if done within a reasonable time frame. However, some restrictions may apply, such as for pre-paid rentals or rentals made during peak season. The exact terms may vary, so it’s advisable to check your reservation details or contact Hertz for specifics. This flexibility ensures that your plans can adapt to any unexpected changes.
Compact car hire from Hertz in San Antonio are around 45% cheaper than other car types, on average.
FAQs about hiring a car from Hertz in San Antonio
Where are the best pick-up locations for Hertz Car Rentals in San Antonio?
Some of the best pickup locations for Hertz Car Rentals in San Antonio include the San Antonio International Airport and downtown locations like 200 S Alamo St and 1111 Austin Hwy. San Antonio International Airport (SAT) is the most convenient location for picking up a rental car, especially if you're flying into San Antonio. Hertz has a counter in the airport terminal, so you can pick up your car and be on your way quickly and easily. The downtown Hertz San Antonio location is convenient if you're staying or working in the city center. This location is also close to many of the city's popular attractions, such as the Alamo and the River Walk.
What are the different car rental benefits offered by Hertz Car Rentals in San Antonio?
Hertz Car Rentals in San Antonio provides various amenities and add-ons. These may include GPS navigation systems, child safety seats, and vehicle protection options. While you can request specific amenities, the availability may depend on the location and vehicle. As for picking your car, you can often choose from a range of available vehicles, giving you some flexibility in your selection.
Where are the best places to park Hertz Car Rentals in San Antonio?
San Antonio offers a mix of paid parking garages and metered street parking. The best places to park your Hertz rental car largely depend on your destination, but downtown areas like the River Walk and the Alamo may have metered parking or garages. Payment methods for parking usually include cash, credit cards, or mobile apps. Be mindful of parking time limits and rates. Generally, San Antonio is considered safe for parking, but it’s wise to secure your vehicle and avoid leaving valuables inside.
What is the most popular car hire from Hertz in San Antonio?
Compact (Jeep Compass or similar) is the most frequently booked car hire type from Hertz in San Antonio.
How many car hire locations does Hertz have in San Antonio?
Hertz has 12 hire locations in San Antonio. Take a look at our Hertz hire location map to find the best car hire near you.
Does Hertz have a car hire location at the airport: San Antonio airport (SAT)?
Yes
Does Hertz offer shuttle or airport pick-up services from San Antonio airport (SAT)?
Yes
Everything you need to know for your Hertz car rental in San Antonio