Book Hertz hire cars in Albuquerque

Reviews for Hertz in Albuquerque

Recent reviews

Traveller rating

Wonderful

21

Very Good

8

Good

5

Okay

4

Fair

2

Mediocre

0

Poor

26

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friendly staffrented a car

car availablecar was dirty

car was cleangreat experience

pick up the carnever rent

2.0

Hertz lied, we went all the way to the airport to pick up our confirmed rental and they would not honor the confirmation! They told us that even though we made a reservation and had a confirmation number they had rented our car to someone else so they were out of cars.Reviewed 13 Oct 2024

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10.0

Easy interaction, no annoying upselling at pickupReviewed 17 Oct 2023

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10.0

The staff was very friendly. Pick up and drop off was quick and painless. The car was very clean and odorless and was in excellent condition.Reviewed 16 Oct 2022

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10.0

It was easy to pick up and return the car and it was clean and comfortable. I didn’t realize the Albuquerque location I selected wasn’t at the airport car rental hub. And I had to get an Uber to get there, a minor inconvenience.Reviewed 11 Oct 2022

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10.0

The reservation process, pickup, and drop off were very easy. Everyone was friendly.Reviewed 31 Dec 2021

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2.0

We cancelled the car rental and have NOT received our $$ backReviewed 17 Dec 2021

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4.0

Car was prepaid, yet I still had to wait 30 minutes in line in order to get the automobile. Then there was rather intense pressure to pre-pay fuel, buy more insurance, and the like--just so Hertz can generate more money.Reviewed 11 Dec 2021

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2.0

Even though there is a Hertz agency at the Albequerque airport, your website offered me only a site several miles from the airport. I figured that there would be a shuttle. Instead, I had to pay for an Uber to get there. When I rented the car, they had only two vehicles available, a Prius and a pickup truck. I had reserved a small passenger car but would have been happy to take the Prius. However, the registration on the Prius was expiring at the end of the month. Even though I was returning the vehicle before the end of the month, Hertz's system would not approve rental of that vehicle, and I had to take the pickup. I spent about $100 extra on gas. I have a pickup but wouldn't use it for sightseeing. When I returned the pickup, the agency to which I was scheduled to return it was closed for the day. Why did the online booking system select an agency to which to return the vehicle that was closed that day? So, I had to park it in a parking lot on Saturday afternoon, and if anything happens to it by Monday morning, when they will inspect and intake the vehicle, I will be liable. I had to take an Uber back to the airport. The truck ran well but gulped gas, I paid extra to get to and from the rental agency, I had to drive a much more unweildy vehicle than I would have preferred, and I am still worried that someone will bump into that truck, and it will cost me more money. In the middle of last night, I got an email notice from my credit card company of a declined bogus credit card charge at Hertz and had to cancel my credit card. That is going to impact payment of the outstanding rental fee on that truck, and I am going to have to order a replacement card. This whole thing has been a huge mess. I'll certainly try not to use Hertz or Kyak again.Reviewed 24 Oct 2021

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8.0

Pros:Yes he was quite helpful and was able to get me into the perfect full size.Cons:all was fine very nice with great follow throughReviewed 11 May 2021

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2.0

Pros:Drop off was easy.Cons:Be ready for a wait at the pick-up counter (1-hr) and have to listen to their up-sell 20 times for each person in front of you. Car had a slow tire leak which required filling up every couple days.Reviewed 19 Apr 2021

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4.0

Pros:Car was fineCons:I rented a Managers Special. I assumed, since it was a car rental, that it would be a car. I was given a choice between a pickup truck or a Ford Expedition. I had to pay to obtain a car. I feel that is false advertising.Reviewed 15 Apr 2021

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2.0

Pros:ABSOLUTELY NOTHING! HORRIBLE EXPERIENCE!Cons:Everything could have and should have e been better! We had a car supposedly reserved and got NOTHING! There was not one single car available and WE WERE STUCK AT AIRPORT CAR RENTAL! Had to get a hotel and have family come pick is up all the way from Alamogordo the next day! Will NEVER book thru Kyak againReviewed 28 Mar 2021

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More

• What is the most popular car hire from Hertz in Albuquerque?

  Intermediate (Class Intermediate SUV or similar) is the most frequently booked car hire type from Hertz in Albuquerque.

• How many car hire locations does Hertz have in Albuquerque?

  Hertz has 7 hire locations in Albuquerque. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Albuquerque airport (ABQ)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Albuquerque airport (ABQ)?

  Yes