Book Avis hire cars in Chicago

Reviews for Avis in Chicago

Recent reviews

Traveller rating

Wonderful

19

Very Good

7

Good

0

Okay

7

Fair

3

Mediocre

0

Poor

24

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car availablefriendly staff

car was cleancar was dirty

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car smelledgreat experience

pick up and drop

2.0

I confirmed a rental of a standard size suv and a pickup time. When I arrived to pick up the car, I was told fhere were no suvs and no gas cars. (I could wait 7-8 hours to see if any come in.) Mine was a one-way rental to drive my elderly parents - road trip. I had never driven an electric car and had no warning to plan charging stops on my route. This felt like a bait and switch and is unacceptable.Reviewed 6 Jul 2024

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2.0

Stood in line for over an hour waiting to get a car because they did not have enough! Car smelt like cigarettes badly. I paid 250 $ for a really small car where with Alamo/National we paid 700 for a ford escape for 8 days. Only positive is it got me to where I was going.Reviewed 17 Jan 2024

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8.0

No washer fluid in dead of winter storms. Rattle in front wheel. Choppy check in service but needed in a pinch so beggars can't be choosers. Very expensive one way trip when train cancelled.Reviewed 15 Jan 2024

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10.0

GoodReviewed 14 Jan 2024

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2.0

I reserved a 15 passenger van. The confirmation said it was only a 12 passenger van. I canceledReviewed 26 Dec 2023

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8.0

Always have good experiences including this past weekend.Reviewed 15 Dec 2023

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2.0

The help at the counter was fantasticReviewed 20 Oct 2023

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8.0

The drop off in Madison was super easy and took little to no time. We did however have to spend almost an hour in line at Chicago just to pick up. All information was entered online so the wait was frustrating. We were inline so long four unrelated customers started brain storming how the process could be improved. Lol I am not sure that is something they should be bonding over.Reviewed 11 Oct 2023

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2.0

I reserved a full size car and they could only give me a compact, yet they would not adjust the price. It pulled to the right, radio didn't work, had a half tank of gas, and was noisy.Reviewed 24 Sep 2023

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2.0

I only liked the vehicle...that was it. Waiting in line for 2 hours for a rental car was absurd. A second staff member finally came to help with a long waiting line, and after a couple minutes the first staff member left while there was still a long line. Altogether took way too long. On the return, my mileage was entered as if I took possession of the vehicle with 1 mile (not nearly possible consideringthe scuffs I pointed out upon taking possession). I was overcharged for mileage overage even though I drove approximately 120 miles in 3 days. I was charged $1,731.10 when I was quoted $310.79. I had submitted a dispute with Avis, and now after no results have disputed the charge with my credit card.Reviewed 15 Sep 2023

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5.9

Please hire more folks to work at the front desk. There were 18 people in line and only 3 people to help them. I stood in line for 40 minutes.Reviewed 23 Jun 2021

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6.0

Pros:Nice car and very clean. Drop off was easyCons:Price with add ons is ridiculous Pick up was horrible at Midway desk with only two agents working neither of whom was trying very hard to move the line. I was only 4 people back and had to wait 45 minutes to get to the counter.Reviewed 11 May 2021

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• What add-ons does Avis car rentals in Chicago offer?

  Avis car rentals in Chicago cater to the different travel needs of renters to ensure they have a smooth time in Chicago. Avis car rentals in Chicago provides child safety seats, baby seats, and booster seats for children using LATCH. They charge a daily rental fee and reserving your child’s seat is easy when you book through KAYAK. Their rentals are equipped with a GPS navigation system to help renters to look up addresses and get to locations around greater Chicago.

• Does Avis car rentals in Chicago have accessibility services?

  Yes. The Avis Cares Program provides a full range of products and services for passengers with special needs. For passengers with disabilities, Avis car rentals in Chicago provides hand controls, spinner knobs, a swivel seat, and a transfer board for wheelchair users at no extra cost. These devices are provided upon request and the company requests to be notified at least one day before the pick-up to ensure their availability. Passengers who are visually impaired are allowed a surrogate driver who meets the Avis driver requirements at no extra cost.

• Can I choose my own rental at Avis car rentals in Chicago or will I be assigned one by Avis?

  With the Avis Preferred Select & Go program, you can select the rental of your choice based on the class, make, and model at O’Hare International Airport in Chicago. This car-sharing service also allows you to exchange your pre-assigned vehicle at no additional cost. In addition, for a daily fee, you can upgrade your vehicle class to luxury car rentals, SUV rentals, or pickup truck rentals if you desire.

• What is the most popular car hire from Avis in Chicago?

  Full-size (Ford Mustang Convertible or similar) is the most frequently booked car hire type from Avis in Chicago.

• How many car hire locations does Avis have in Chicago?

  Avis has 12 hire locations in Chicago. Take a look at our Avis hire location map to find the best car hire near you.

• Does Avis have a car hire location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Avis offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes

• Does Avis have a car hire location at the airport: Midway airport (MDW)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Midway airport (MDW)?

  Yes

• Does Avis have a car hire location at the airport: Greater Rockford airport (RFD)?

  No (according to our data)

• Does Avis offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?

  Yes